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- Tasks: Be the first point of contact, manage calls, process orders, and support the admin team.
- Company: Join Giftpoint, Europe's top provider of promotional merchandise with 30 years of experience.
- Benefits: Enjoy a competitive salary, supportive team environment, and training opportunities.
- Why this job: Gain valuable experience in a dynamic company while contributing to exciting projects.
- Qualifications: Multitasking skills, initiative, excellent phone manner, and basic Microsoft Office knowledge required.
- Other info: Work hours are Monday to Friday, with a friendly office culture in West Byfleet.
The predicted salary is between 24000 - 28000 £ per year.
Giftpoint is Europe's leading independent full-service provider of promotional merchandise and fulfilment solutions. We are a specialist promotions and marketing agency, sourcing and supplying promotional merchandise and branded products to some of the world’s biggest companies. We’ve been ‘adding sparkle’ to brands for 30 years so we know our stuff!
Department: Administration team
Accountable to: Administration Manager
Hours of work: 9:00am – 5:30pm Monday to Thursday, 9:00am – 4.30pm Friday
Location: Head Office in West Byfleet
Salary Scale: £20k plus (subject to level of experience)
Job Description:
- To act as first point of contact for incoming calls.
- Action/divert incoming calls.
- Ensuring confidentiality is exercised and kept within the office/team environment.
- Process orders from Sales Teams using SAGE and bespoke order system.
- Liaise/maintain good associations with Clients/Suppliers.
- Handle incoming consignments.
- Manage visitors.
- Contribute to general Admin/Office duties.
- Assist/Support fellow Employees.
- Carry out duties as requested by Senior Employees.
- Attend Administration team meetings.
- Be fully competent with and operate all office equipment.
Specific:
- Maintaining good associations with Clients/Suppliers.
- Administer Order Systems and process on SAGE.
- Book in deliveries with the various Clients/Suppliers.
- Check/action emails in absence of Admin colleagues.
- Responsibility for administering Order Procedure Systems to the point of invoicing.
- Provide backup for compiling Monthly Sales Reports.
- Liaise with the Warehouse Manager to ensure goods have left on time, and are delivered to the Clients/Suppliers on time, advise the Account Manager immediately of any delays or back orders.
- Any other duties in the reasonable opinion of the Company, that is appropriate to your position from time to time.
Training will be provided as required but as a minimum requirement, we would ask that you are able to multitask, work on your own initiative and possess an excellent telephone manner. Knowledge of Microsoft eg Word, Excel etc is required.
Sales Office Administrator employer: Giftpoint Ltd / Giftpoint Europe
Contact Detail:
Giftpoint Ltd / Giftpoint Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator
✨Tip Number 1
Familiarise yourself with SAGE and other order processing systems. Since you'll be handling orders and liaising with clients, having a solid understanding of these tools will give you an edge during the interview.
✨Tip Number 2
Brush up on your telephone etiquette. As the first point of contact for incoming calls, demonstrating a professional and friendly phone manner can set you apart from other candidates.
✨Tip Number 3
Showcase your multitasking abilities. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles, as this is a key requirement for the Sales Office Administrator position.
✨Tip Number 4
Research Giftpoint and its client base. Understanding the company’s history and its major clients will not only help you in the interview but also demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Office Administrator role. Emphasise your ability to multitask, manage calls, and handle administrative duties.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your experience with order processing systems like SAGE and your excellent telephone manner.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Word and Excel, as well as any experience you have in liaising with clients and suppliers. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Giftpoint Ltd / Giftpoint Europe
✨Showcase Your Communication Skills
As a Sales Office Administrator, you'll be the first point of contact for incoming calls. Make sure to demonstrate your excellent telephone manner during the interview. Practice clear and concise communication, as this will reflect your ability to handle client interactions effectively.
✨Familiarise Yourself with SAGE
Since processing orders using SAGE is a key part of the role, it’s beneficial to have a basic understanding of the software. If you have experience with similar systems, mention it during the interview. If not, express your willingness to learn quickly.
✨Emphasise Multitasking Abilities
The job requires multitasking and working on your own initiative. Prepare examples from your past experiences where you successfully managed multiple tasks simultaneously. This will show that you can handle the demands of the role efficiently.
✨Demonstrate Team Spirit
You’ll be assisting and supporting fellow employees, so it's important to convey your ability to work well in a team. Share instances where you collaborated with others to achieve a common goal, highlighting your positive attitude towards teamwork.
