Commercial Manager @ giffgaff in Uxbridge

As a Commercial Manager at giffgaff, you'll play a pivotal role in delivering initiatives that drive member growth and commercial performance. Working across a varied portfolio of partnerships, referral programmes and acquisition channels, you'll help identify new opportunities, strengthen existing relationships and ensure commercial activity delivers value for both the business and its members. This is a highly collaborative role where you'll work closely with teams across Marketing, Product, Design, Finance and Operations, as well as a range of external partners. You'll take ownership of commercial campaigns from planning through to delivery and optimisation, using data and insight to improve performance, influence decision making and continuously enhance how giffgaff approaches partnerships and customer acquisition. It offers a blend of strategic thinking, relationship management and hands-on execution, making it an excellent opportunity for someone who enjoys building partnerships, solving problems and delivering measurable results.

Do you want to join a connectivity provider that's up to good? At giffgaff, we do things differently. We call out the bad and find a better way. We're laser-focused on flexibility, value and mutual good. And we're proud to be a certified B Corp. This means we've joined a network of more than 2,000 UK companies who want to make a positive impact on people and the planet. Working at giffgaff is something you could be proud of too. You'll get the best of both worlds, the energy and fast pace of giffgaff, plus all the benefits that come with being part of our parent company, Virgin Media O2. Our business model is unique. We work with our members (our customers) to understand their needs in all areas of the business. We love this highly collaborative approach. We're always looking to acquire new members, and to do that we need the best people in our team. In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits that are all about making your work life a winner.

The must haves:

• Experience managing commercial partnerships, referral programmes, affiliate channels, customer acquisition initiatives or similar commercial activities.
• Proven experience delivering commercial campaigns or projects involving multiple internal and external stakeholders.
• Strong relationship management and stakeholder engagement skills.
• Experience using data and performance insights to identify opportunities and improve performance.
• Excellent planning and organisational skills with the ability to manage multiple priorities.

The other stuff we are looking for:

• Strong communication skills and the ability to influence a broad range of stakeholders.
• Experience supporting the development of new commercial opportunities and partnerships.
• A collaborative approach with a passion for building effective working relationships.
• A proactive mindset focused on continuous improvement and innovation.

What's in it for you:

Our goal is to celebrate our people and their lives. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at giffgaff means you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way. We're all about hybrid working here, so expect to have a base location where you'll have the right facilities to enable amazing collaboration and quality time with your team, alongside all the right kit to work from home too.

Next steps:

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application, the next steps of the process, if successful, are likely to include an initial recruiter conversation, followed by interviews with the hiring team and a task or case study. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information, if needed. Thanks for your patience and for showing an interest in joining the giffgaff family.