At a Glance
- Tasks: Drive member engagement and product adoption through strategic campaigns and insights.
- Company: Join giffgaff, a forward-thinking company focused on member experience.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for personal growth.
- Other info: Be part of a dynamic team that values innovation and collaboration.
- Why this job: Make a real impact by connecting with members and enhancing their experience.
- Qualifications: Experience in CRM, data analysis, and a passion for customer engagement.
The predicted salary is between 50000 - 60000 £ per year.
giffgaff is seeking a strategic Member In‑Life Manager to drive engagement and product adoption across the existing member base.
You will identify moments to connect with members and deploy timely offers that balance customer value with commercial performance.
Working with CRM, data science, UX, and commercial teams, you’ll translate insights from member behaviour into automated campaigns and journeys.
- A test‑and‑learn mindset will guide migrations from PAYG to PAYM, broadband projects, and
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Contact Details:
giffgaff | Certified B Corp Recruitment Team
We think you need these skills to ace Member Lifecycle & Growth Manager in Uxbridge
Strategic Thinking
Customer Engagement
Product Adoption
Data Analysis
CRM Management
UX Collaboration
Commercial Acumen
