At a Glance
- Tasks: Drive growth and optimise customer value in broadband trading.
- Company: Join giffgaff, a dynamic company at the forefront of connectivity.
- Benefits: Enjoy a competitive salary, flexible working, and excellent benefits.
- Other info: Collaborate with diverse teams in a modern workspace.
- Why this job: Make a real impact on customer experience and performance in a fast-paced environment.
- Qualifications: Strong understanding of broadband journeys and advanced data skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Uxbridge
Job Type: Full Time
As Broadband & FMC Trading Manager, you will sit at the heart of giffgaff’s connectivity performance, owning the end‑to‑end commercial trading rhythm across broadband. This highly visible role focuses on driving growth, improving install outcomes and maximising customer value, ensuring we consistently meet and exceed our commercial targets.
You will lead the weekly trading cadence, bringing together insights from across the funnel to understand performance drivers, identify risks and unlock opportunities. Working closely with Data, BI, Commercial and Operational teams, you will translate complex data into clear, actionable narratives that influence decision making at all levels.
In this role you will take ownership of how we respond to performance shifts, from reacting to competitor activity and market dynamics to refining forecasts and aligning supply with demand. You will balance sales ambition with operational delivery, working with internal teams and external partners to optimise install success and customer experience. Continuous improvement of data usage, dashboards and insight communication will also be part of your responsibilities.
Must Haves
- Strong understanding of broadband subscription journeys and install operations
- Knowledge of FMC propositions and how mobile and broadband drive customer value
- Experience leading senior trading forums or performance reviews
- Advanced data visualisation and storytelling skills using tools such as Excel, PowerBI or Tableau
- Ability to interpret data and challenge performance to drive commercial outcomes
Preferred
- Experience using AI or machine learning to enhance customer journeys
- Understanding of subscription finance or unit economics
- Background in commercial performance or revenue operations roles
- Strong stakeholder management across technical and commercial teams
- Experience working in fast‑paced, data‑driven trading environments
Benefits
Competitive salary and excellent benefits designed to support both you and your loved ones. The role offers flexible hybrid or remote working arrangements and the opportunity to collaborate in a modern environment on the Uxbridge campus.
Broadband & FMC Trading Manager @ giffgaff in Uxbridge employer: giffgaff | Certified B Corp
Join a forward-thinking company in Uxbridge, West London, where your role as a Senior Mobile Engineer will not only allow you to innovate but also contribute to a culture that values diversity and inclusion. With hybrid or remote working options, competitive salaries, and a strong emphasis on work-life balance and professional development, this is an excellent opportunity for those seeking meaningful and rewarding employment in a collaborative environment.
Contact Details:
giffgaff | Certified B Corp Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Broadband & FMC Trading Manager @ giffgaff in Uxbridge
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We think you need these skills to ace Broadband & FMC Trading Manager @ giffgaff in Uxbridge
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✨Portfolio of Projects
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