At a Glance
- Tasks: Guide clients through the bespoke tailoring process, from consultation to fitting and collection.
- Company: Join Gieves & Hawkes, a prestigious brand with over 250 years of tailoring excellence.
- Benefits: Enjoy competitive salary, commission bonuses, discounts, and development courses.
- Other info: Dynamic work environment with opportunities for personal growth and recognition.
- Why this job: Be an ambassador for a legendary brand and make a real impact in bespoke menswear.
- Qualifications: Experience in Made to Measure tailoring and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Headquartered at No.1 Savile Row Gieves & Hawkes is a global destination for the very best menswear, from legendary Bespoke tailoring to exceptional ready-to-wear.
With roots planted firmly in a military tailoring tradition, Gieves & Hawkes has over 250 years of trading history and has counted every British Monarch since George III among an esteemed list of patrons.
This list has featured a legion of noteworthy and influential gentlemen since the 18th Century and continues into the 21st.
The company continues to proudly serve the British Royal Household and is honoured to serve several other Royal households around the world along with Heads of State, business leaders, sports legends and global stars of stage and screen.
The key to our success is the people whocan dynamically reinforce our roots as bespoke tailors and military outfitters - all while introducing our heritage as travellers and explorers.
We are most excited to maintain our position as No1 Savile Row and would like to attract others who share this dynamic enthusiasm for the brand.
We believe in nurturing the talent of our employees and developing their skills.
Job Description
Overview of Role
To act as the key person for Made to Measure Clients from the initial consultation, through to fitting and collection of the finished garment, offering advice, knowledge and guidance and completing accurate measurements and ordering.
To act as an ambassador of the brand at all times and support in the growth and success of the Made to Measure Department (MTM) and Store.
- Main Responsibilities
- Listen and ensure full understanding of the Client’s requirements, guide Clients to make good choices, managing their expectations throughout the process
- Take precise measurements and complete order forms promptly and accurately
- Adhere to MTM standards and maintain consistency to minimise potential risks
- Strive to achieve a near complete garment at production to reduce additional in-house costs and eliminate the need for additional fitting appointments for Client
- Take every opportunity to introduce additional products/services to raise ATV and UPT
- Weekly focus on both orders and collections, to ensure sales budgets are met as well as securing future success for the coming months
- Active participation in company events to promote the MTM services, attend networking opportunities outside of store
- Offer hospitality to all Clients
- Speak to Colleagues and Clients with courtesy and respect.
- Handle any complaints with empathy and efficiency, escalating to Line Manager where appropriate
- Build productive trusting relations with Colleagues and Clients
- Respond positively to coaching feedback from the Manager and ensure that it is implemented.
- Execute sales/orders on till system accurately following company procedures
- Adhere to GDPR when storing Client data
- Support MTM Coordinator to maintain accurate records of orders
- Book appointments promptly following the booking procedure accurately
- Maintain a high level of personal presentation in line with company dress code, as well as good personal hygiene and grooming standards.
- Ensure MTM suite is kept clean and tidy and welcoming
- Ensure the MTM stockroom standards are maintained
- Support with MTM stock audits
- Adhere to store scheduling, arrive to store ahead of shift, ready to start work at set time
- Key Performance Indicators
- Personal Sales Targets
- Average Transaction Value (ATV)
- Units per Transaction (UPT)
- Minimising in-house alterations
Qualifications
Requirements
- Previous experience in Made to Measure within Men’s tailoring is essential
- Exceptional communicator both verbally and written
- Confident sales style along with an in-depth knowledge of tailoring
- Competent with Word, Outlook and Excel
- Additional languages would be ideal although not essential
- Additional Information
- Competitive basic salary
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1200 Incentive Scheme
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
- Job Location
- #J-18808-Ljbffr
Made to Measure consultant in City of Westminster employer: Gieves-
Gieves & Hawkes, located at the prestigious No.1 Savile Row, is an exceptional employer that values its employees and fosters a culture of growth and development. With over 250 years of heritage in bespoke tailoring, we offer competitive salaries, commission-led bonuses, and a variety of development courses to enhance your skills. Join us to be part of a dynamic team that not only serves esteemed clients but also celebrates individual contributions through recognition and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Made to Measure consultant in City of Westminster
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Gieves-!
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We think you need these skills to ace Made to Measure consultant in City of Westminster
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Gieves-.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Gieves-!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Gieves-. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Gieves-
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
