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- Tasks: Welcome guests, manage bookings, and create memorable experiences.
- Company: Gidleigh Park, a stunning 5-star hotel in Devon with a Michelin-starred restaurant.
- Benefits: Competitive pay, service charge, discounts, and free meals on duty.
- Why this job: Join a supportive team and develop your skills in a unique environment.
- Qualifications: Experience in hospitality and a passion for guest service.
- Other info: Flexible work-life balance and opportunities for career progression.
The predicted salary is between 20000 - 30000 £ per year.
Location: Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK.
The hotel may also be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in, and has free on-site parking.
SERVICE CHARGE: We pay our team service charge each month. This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel. Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee.
Come and join our team as a Receptionist and let your passion and personality shine. Our culture is really important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. This role would suit someone with experience working in a similar role.
Check out some of the key points about the role:
- Hosting our guests from check-in to check-out, which could include booking tables, advising on local hot spots, or just having a chat.
- Ensuring all our guests have a memorable experience.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food beverage in our hotels plus we offer an amazing staff rate of £25 B B per person across the group.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require as part of our Employee Assistance Programme.
- Meals when you are on duty are free.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter.
Hotel Receptionist in Kingsbridge employer: Gidleigh Park
Contact Detail:
Gidleigh Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Kingsbridge
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out Gidleigh Park's website and social media. Familiarise yourself with their services, values, and what makes them unique. This will help you connect better during your chat.
✨Tip Number 2
Practice your hosting skills! Think about how you would welcome guests and handle their requests. Role-play with a friend or family member to get comfortable with common scenarios you might face as a receptionist.
✨Tip Number 3
Show off your personality! When you chat with the team, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made guests feel special in the past.
✨Tip Number 4
Don’t hesitate to reach out! If you have questions or want to express your enthusiasm, send a WhatsApp message with FAMILYFIRST. It’s a great way to show you’re keen and ready to be part of the team!
We think you need these skills to ace Hotel Receptionist in Kingsbridge
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the role of Hotel Receptionist. Highlight any relevant experience and skills that match what we’re looking for, like customer service or teamwork. It’ll make you stand out!
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you can find all the info you need right there. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Gidleigh Park
✨Know the Hotel Inside Out
Before your interview, take some time to research Gidleigh Park. Familiarise yourself with its history, location, and unique offerings. Being able to discuss the hotel’s Michelin-starred restaurant or its beautiful setting in Dartmoor National Park will show your genuine interest and enthusiasm for the role.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone’s experience memorable, as this aligns perfectly with the hotel's ethos.
✨Emphasise Teamwork
The job description highlights the importance of teamwork. Be ready to share experiences where you collaborated effectively with colleagues. Discuss how you’ve supported others in previous roles, as this will demonstrate that you’re a team player who values a positive work culture.
✨Be Flexible and Open-Minded
Flexibility is key in hospitality. During the interview, express your willingness to adapt to different situations and schedules. Share examples of how you've handled unexpected challenges in the past, showing that you can remain calm and effective under pressure.
