At a Glance
- Tasks: Support our restaurant, housekeeping, and reception teams with a friendly attitude.
- Company: Gidleigh Park, a stunning 5 AA red star hotel in Devon.
- Benefits: Competitive pay, service charge, staff accommodation, and discounts at our hotels.
- Other info: Enjoy a supportive work environment with training pathways and team events.
- Why this job: Join a passionate team and develop your career in hospitality.
- Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 25133 - 30719 £ per year.
We need a General Assistant who is a good all-rounder, happy to work across our restaurant, housekeeping and reception to support the team where needed.
- Have a passion for delivering quality and friendly service to our guests in line with the service standards we set up
- Be happy to work across different departments
- Be able to communicate clearly and work under pressure
- Have a flexible attitude in their approach and work well alone when needed
- Support other areas of the hotel and be a team player
- Have attention to detail
- Have a pro-active and motivated attitude
- Want to work in a small team where you get involved in different areas of the business
Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, and can offer learning and development opportunities few others can. The hotel may also be able to offer on-site staff accommodation, in order to help the newest members of the team re-locate and settle in, and has free on-site parking.
We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel—every penny received is paid out to the team. Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee.
We have created our own internal training and development pathways for almost every job role in the business. This means the development journey in the business is mapped out clearly in writing, which employees are given when they start work, so everyone knows what the next step on their journey is, and how to get there. We also have our own people brand- 'Family First', because we are one big family :)
We’re a people business — our success relies on the skills and happiness of every one of our team. That’s why we invest in your training and development and promote from within. We depend on your personality and enthusiasm for hospitality… and we offer all sorts in return. We can offer careers across our collection of hotels or just a great place to work locally. For some senior roles, we may look for relevant experience, but for other jobs we just want the right character and attitude— we’ll teach you the rest!
Amazing staff rates at our hotels for themselves, friends and family, as well as great food and beverage discounts. Recognition for each year of work with us and big length of service milestones. Access to our employee benefits and engagement platform and other performance, loyalty and fun-related perks! Access to our free Employee Assistance Programme, which is on hand to provide personal help and support if and when it’s needed. Team events, recognition and celebrations!
General Assistant employer: Gidleigh Park - Restaurant
Gidleigh Park is an exceptional employer, offering a unique opportunity to work in a stunning location on the edge of Dartmoor National Park. With a strong focus on employee development through clear training pathways and a supportive team culture, we ensure that every member feels valued and part of our family. Our commitment to quality service is matched by our dedication to staff well-being, providing benefits such as service charge sharing, on-site accommodation, and fantastic discounts across our hotels.
Contact Details:
Gidleigh Park - Restaurant Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gidleigh Park - Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gidleigh Park - Restaurant
Don't be shy about reaching out to Gidleigh Park - Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gidleigh Park - Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gidleigh Park - Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
