At a Glance
- Tasks: Welcome guests and ensure they have an unforgettable stay while building great relationships.
- Company: Gidleigh Park, a stunning hotel in Dartmoor National Park.
- Benefits: Competitive pay, monthly service charge, tips, and amazing perks like discounts and free meals.
- Other info: Opportunities for growth, learning, and milestone awards for your dedication.
- Why this job: Join a supportive team and create memorable experiences for guests in a beautiful setting.
- Qualifications: Experience in hospitality and a friendly, thoughtful attitude towards guests and colleagues.
The predicted salary is between 20000 - 25000 £ per year.
Key Responsibilities
- Hosting guests from check‑in to check‑out, including booking tables, advising on local hot spots, or simply having a chat.
- Building close relationships with colleagues across all teams.
- Ensuring every guest has a memorable experience.
- Assisting across departments when needed to support a one‑team culture.
Qualifications
This role would suit someone with experience working in a similar role and who can show thoughtfulness towards colleagues and guests.
Benefits & Perks
- Competitive pay, irrespective of age, plus a monthly service charge (~£395) and tips on top.
- Retail and hospitality perks through the Perkbox platform.
- 25% off food & beverage, £25 B&B per person across the group, and special rates for friends and family.
- Confidential helpline support via the Employee Assistance Programme.
- Free meals when on duty.
- Opportunities for learning, development, and internal promotion, including to General Manager level.
- Milestone awards (Champagne, afternoon tea, dinner, extra days off, unique gifts) for years of service.
Location & Environment
Set on the upper reaches of the River Teign, the 24‑bedroom Gidleigh Park offers an exquisite location at the edge of Dartmoor National Park in Devon. The hotel provides learning and development opportunities, staff accommodation, free on‑site parking, and a culture that encourages showing thoughtfulness towards each other and our guests.
Hotel Receptionist employer: Gidleigh Park - Reception
Gidleigh Park offers a unique opportunity to work in a stunning Dartmoor setting, where a collaborative and guest-centric culture thrives. As a Luxury Reception & Nights Manager, you will not only lead a dedicated team but also benefit from ongoing training and development opportunities, ensuring your professional growth in the hospitality industry. Join us to create memorable experiences for our guests while being part of an award-winning hotel that values teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the local hot spots and the services offered. This way, when you chat with guests, you can provide them with personalised recommendations that make their stay unforgettable.
✨Tip Number 2
Network like a pro! Building relationships with your colleagues is key. Don’t hesitate to reach out to different departments; it shows you’re a team player and ready to support the one-team culture they value.
✨Tip Number 3
Show your thoughtfulness! When interacting with guests, remember that little things matter. A friendly chat or a genuine smile can turn a good experience into a great one, and that’s what they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks and opportunities we offer, making it easier for you to land that dream job as a Hotel Receptionist.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your interests and what makes you tick. Remember, this role is all about connecting with guests, so a friendly tone can go a long way.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We’re looking for someone who understands the importance of creating memorable experiences for guests, so be specific about how your past roles have prepared you for this one.
Be Thoughtful:Since thoughtfulness is key in our culture, mention examples where you've gone the extra mile for colleagues or customers. This shows us that you value relationships and are ready to contribute to our one-team culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details about the role and our amazing perks there!
How to prepare for a job interview at Gidleigh Park - Reception
✨Know the Hotel Inside Out
Before your interview, take some time to research Gidleigh Park. Familiarise yourself with its location, amenities, and unique features. This will not only impress the interviewers but also help you answer questions about how you can enhance guests' experiences.
✨Showcase Your People Skills
As a Hotel Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've built relationships with guests or colleagues in previous roles. Highlight your ability to create memorable experiences through thoughtful interactions.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to handle difficult guests or unexpected situations. Practising these responses will help you demonstrate your ability to maintain a calm and professional demeanour under pressure.
✨Emphasise Team Spirit
The job description mentions a 'one-team culture'. Be prepared to discuss how you’ve collaborated with others in past roles. Share specific examples of how you supported your team and contributed to a positive work environment, as this aligns perfectly with their values.
