At a Glance
- Tasks: Welcome guests and ensure they have an unforgettable stay while building great relationships.
- Company: Gidleigh Park, a stunning hotel in Dartmoor National Park.
- Benefits: Competitive pay, monthly service charge, tips, and amazing perks like discounts and free meals.
- Other info: Opportunities for growth, learning, and milestone awards for your dedication.
- Why this job: Join a supportive team and create memorable experiences for guests in a beautiful setting.
- Qualifications: Experience in hospitality and a friendly, thoughtful attitude towards guests and colleagues.
The predicted salary is between 20000 - 25000 £ per year.
Key Responsibilities
- Hosting guests from check‑in to check‑out, including booking tables, advising on local hot spots, or simply having a chat.
- Building close relationships with colleagues across all teams.
- Ensuring every guest has a memorable experience.
- Assisting across departments when needed to support a one‑team culture.
Qualifications
This role would suit someone with experience working in a similar role and who can show thoughtfulness towards colleagues and guests.
Benefits & Perks
- Competitive pay, irrespective of age, plus a monthly service charge (~£395) and tips on top.
- Retail and hospitality perks through the Perkbox platform.
- 25% off food & beverage, £25 B&B per person across the group, and special rates for friends and family.
- Confidential helpline support via the Employee Assistance Programme.
- Free meals when on duty.
- Opportunities for learning, development, and internal promotion, including to General Manager level.
- Milestone awards (Champagne, afternoon tea, dinner, extra days off, unique gifts) for years of service.
Location & Environment
Set on the upper reaches of the River Teign, the 24‑bedroom Gidleigh Park offers an exquisite location at the edge of Dartmoor National Park in Devon. The hotel provides learning and development opportunities, staff accommodation, free on‑site parking, and a culture that encourages showing thoughtfulness towards each other and our guests.
Hotel Receptionist in Chagford employer: Gidleigh Park - Reception
Gidleigh Park offers a unique opportunity to work in a stunning Dartmoor setting, where a collaborative and guest-centric culture thrives. As a Luxury Reception & Nights Manager, you will not only lead a dedicated team but also benefit from ongoing training and development opportunities, ensuring your professional growth in the hospitality industry. Join us to create memorable experiences for our guests while being part of an award-winning hotel that values teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Chagford
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the local hot spots and the services offered. This way, when you chat with guests, you can provide them with personalised recommendations that make their stay unforgettable.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or even in person if you can. Building relationships with the team can give you insider info about the company culture and might just land you a referral.
✨Tip Number 3
Show your personality during interviews! The role of a receptionist is all about making guests feel welcome, so let your warmth and friendliness shine through. Share stories that highlight your experience and thoughtfulness towards both guests and colleagues.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Hotel Receptionist in Chagford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your experiences and what makes you tick. Remember, this role is all about hosting guests and building relationships, so a friendly tone goes a long way.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating memorable experiences for our guests. We love seeing how you connect your skills to what we do!
Be Thoughtful:Since thoughtfulness is key in this role, show us that you care! Mention specific examples of how you've gone above and beyond for guests or colleagues in the past. This will demonstrate that you understand the importance of building close relationships and supporting a one-team culture.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the perks and benefits we offer right there! Plus, it helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at Gidleigh Park - Reception
✨Know the Hotel Inside Out
Before your interview, take some time to research Gidleigh Park. Familiarise yourself with its location, amenities, and unique features. This will not only impress the interviewers but also help you answer questions about how you can enhance guests' experiences.
✨Showcase Your People Skills
As a Hotel Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've built relationships with guests or colleagues in previous roles. Highlight your ability to create memorable experiences through thoughtful interactions.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice handling common situations like a guest complaint or a busy check-in period. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Team Spirit
The job description mentions a 'one-team culture'. Be prepared to discuss how you've collaborated with others in past roles. Share specific instances where you supported colleagues or contributed to a positive team environment.
