At a Glance
- Tasks: Be the friendly face of our law firm and manage reception duties.
- Company: Join a well-established law firm in the heart of Edinburgh.
- Benefits: Enjoy competitive pay, five weeks annual leave, and a supportive team environment.
- Other info: Flexible working hours with opportunities for growth and learning.
- Why this job: Make a positive first impression and support a busy legal team.
- Qualifications: Experience in reception or customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an experienced receptionist to be a welcoming first point of contact for our thriving law firm at our office at 6 Randolph Crescent, Edinburgh. You will take responsibility for giving a professional and friendly first impression of the firm. You will be the first point of contact for visitors to the office and telephone callers. You will also be responsible for keeping the public areas of the office tidy, for taking deliveries and payments, for scanning incoming mail and for ordering stationery and groceries as required.
Gibson Kerr is a long established, central Edinburgh legal practice with a focus on quality client care. We are a three-partner firm, specialising in family law, personal law, and residential conveyancing and estate agency. We have ten other solicitors and twenty support staff at present.
While reception duties will be your main role, as a small firm, every staff member must be willing to help with whatever needs to be done, so, subject to the demands of your main role and your skills, you will be expected to help with secretarial, administrative and client support and provide support to the Practice Manager as and when required.
The successful candidate is likely to have previous experience in a reception, administration, or customer service role, ideally in a small company where you have provided support with a variety of tasks. You should have the ability to plan and prioritise tasks, work to deadlines, use your own initiative and work with the minimum of supervision. You should have excellent administrative, numeracy and communication skills and be IT literate. Attention to detail is important as is being a team player. You should have a flexible approach to new challenges and must act with discretion and confidentiality at all times.
If you have excellent administration skills and enjoy working as part of a busy team to provide a high level of client care, we’d love to hear from you.
Role Purpose and Core Responsibilities
Job Purpose: To provide a professional, high quality reception service to clients. To provide support to internal staff members with general office administration tasks.
Qualifications and Skills:
- Required:
- Administration and Reception experience.
- Computer literate – MS Word, Excel, Internet, email.
- Audio typing and touch typing.
- Excellent verbal and written communication skills.
- Desirable:
- Qualified to degree level.
Responsibilities:
- To be the primary receptionist for the firm.
- To be responsible for keeping the public areas of the office tidy, for taking deliveries and payments, for scanning incoming mail and for ordering stationery and groceries as required.
- To provide cover and other assistance for other members of the support team across all departments, as needed.
- To follow office administrative procedures to ensure smooth and reliable flow of work through the office.
Supervisor: Practice Manager
Standard expected: Must abide at all times by the ethical code applicable to Scottish solicitors. In particular, must keep all information relating to clients strictly confidential, must not voice criticism of solicitors/organisations to clients/public and must be aware of restrictions on touting for business.
Conditions of Employment:
- Working hours will be 8.30am till 5pm, Monday to Friday (37.5 hours a week). More may be required from time to time, on a voluntary basis. Overtime hours will be paid at the same rate as contracted hours.
- Five weeks annual leave is given, plus five days’ public holidays: two days at each of Christmas and New Year and one day on Easter Monday.
Applicant Profile:
- Able to create good rapport with clients, colleagues, and staff at other firms.
- Friendly and warm personality.
- Team player.
- Willing to learn new tasks and firm procedures.
- Pro-active and prepared to take responsibility for actions.
- Good at handling a varied workload, working to tight deadlines, and prioritising tasks as appropriate.
- Thrives within a busy, high pressure environment.
- Excellent attention to detail.
- Proficient typing and computer skills.
Receptionist in Broughton employer: Gibson Kerr Solicitors
Gibson Kerr Solicitors is an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located in the vibrant city of Edinburgh, the firm provides flexible working arrangements and a competitive salary, making it an ideal place for legal professionals to thrive while delivering exceptional service to clients.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Broughton
✨Join HR Networks
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We think you need these skills to ace Receptionist in Broughton
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Gibson Kerr Solicitors. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at Gibson Kerr Solicitors
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Gibson Kerr Solicitors.
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