Facilities & Office Manager

Facilities & Office Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and enhance workplace experiences.
  • Company: Join a global firm based in Manchester, known for excellence.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth.
  • Why this job: Be part of a team that values client relationships and workplace culture.
  • Qualifications: Experience in customer service, strong communication, and problem-solving skills required.
  • Other info: Only shortlisted candidates will be contacted within 48 hours.

The predicted salary is between 28800 - 43200 £ per year.

My client are a global firm who are looking for a Facilities & Office Manager to join their team in Manchester. The successful candidate will be responsible for providing 5-star Customer Service to all clients.

As a Facilities & Office Manager your duties will include:

  • Provide exceptional levels of Customer Service to all clients
  • Identify and implement ways to enhance the Workplace Experience
  • Consult with clients and tailor requests accordingly
  • Assist with all Facilities operations
  • Assist with conference and events requests
  • Develop relationships with key stakeholders

As a Facilities & Office Manager you will have the following skills:

  • Previous experience providing a 5-star services to clients
  • Excellent written and verbal communication skills
  • Highly organised with the ability to multitask
  • Excellent problem-solving ability
  • Knowledge of Health & Safety standards would be ideal

Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website.

If you would like to be considered, please email your CV to.

Facilities & Office Manager employer: Gibson Hollyhomes

Join a global firm in Manchester that prioritises exceptional customer service and employee satisfaction. With a vibrant work culture, opportunities for professional growth, and a commitment to enhancing the workplace experience, this role as Facilities & Office Manager offers a rewarding environment where your contributions are valued. Enjoy the unique advantage of working in a dynamic team that fosters collaboration and innovation.
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Contact Detail:

Gibson Hollyhomes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities & Office Manager

✨Tip Number 1

Familiarise yourself with the company culture and values of the global firm you're applying to. Understanding their approach to customer service will help you tailor your responses during interviews and demonstrate that you align with their expectations.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the role and the workplace environment, which can be invaluable during your interview.

✨Tip Number 3

Prepare specific examples from your past experiences where you provided exceptional customer service or improved workplace operations. Being able to share these stories will showcase your skills and make you a memorable candidate.

✨Tip Number 4

Research common challenges faced by Facilities & Office Managers in similar industries. Being knowledgeable about these issues will allow you to discuss potential solutions during your interview, demonstrating your proactive approach and problem-solving abilities.

We think you need these skills to ace Facilities & Office Manager

Customer Service Excellence
Excellent Written Communication
Excellent Verbal Communication
Organisational Skills
Multitasking Ability
Problem-Solving Skills
Knowledge of Health & Safety Standards
Stakeholder Relationship Management
Event Coordination
Facilities Management
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in providing 5-star customer service. Use specific examples that demonstrate your ability to enhance the workplace experience and manage facilities operations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent written communication skills. Address how your organisational abilities and problem-solving skills make you a perfect fit for the Facilities & Office Manager role.

Highlight Relevant Skills: In your application, emphasise your knowledge of Health & Safety standards, as this is ideal for the position. Mention any relevant certifications or training that support your candidacy.

Follow Application Instructions: Ensure you send your application to the specified email address and include all required documents. Double-check for any specific instructions mentioned in the job description to avoid missing out on your chance.

How to prepare for a job interview at Gibson Hollyhomes

✨Showcase Your Customer Service Skills

Since the role requires providing 5-star customer service, be prepared to share specific examples of how you've delivered exceptional service in previous roles. Highlight any feedback or recognition you've received from clients.

✨Demonstrate Your Organisational Skills

As a Facilities & Office Manager, you'll need to juggle multiple tasks. During the interview, discuss your methods for staying organised and managing your time effectively. Consider mentioning tools or techniques you use to keep everything on track.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving abilities. Think of past challenges you've faced in facilities management and how you resolved them. Be ready to explain your thought process and the outcomes of your actions.

✨Familiarise Yourself with Health & Safety Standards

While not mandatory, knowledge of health and safety standards is ideal for this position. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance in the workplace during the interview.

Facilities & Office Manager
Gibson Hollyhomes
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