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- Tasks: Support a vibrant Customer Service team and handle customer queries.
- Company: Rapidly expanding international company with a dynamic team.
- Benefits: Excellent career progression opportunities and great benefits.
- Why this job: Join a lively team and kickstart your career in customer support.
- Qualifications: Strong communication skills and basic computer proficiency required.
- Other info: Immediate start available; perfect for team players ready to shine.
The predicted salary is between 28800 - 43200 £ per year.
My client is an international company who are expanding at a rapid rate. They are a very vibrant and dynamic team who are looking for a candidate to support in their business services team. This role has fantastic opportunities to progress your career.
Key Responsibilities
- Assisting in a busy Customer Service team
- Liaising with customers and dealing with queries
- Inputting and updating information onto CRM
- Providing general admin support to the team and Manager
- You must have excellent communication skills
- Good computer skills and competent with MS Word, Excel & Outlook
- You will need to be confident and assertive and able to deal with people at all levels
We are looking for a great team player with excellent communication skills who can hit the ground running. Ideally you will have some experience in Customer Service or Administration role. You must be available for an immediate start.
Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.
By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website.
Customer Support Administrator employer: Gibson Hollyhomes
Contact Detail:
Gibson Hollyhomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common customer service scenarios with a friend. It’ll boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the team and the role. This shows you're not just there to answer questions but are also keen to engage and understand how you can contribute.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. Plus, it gives you a chance to explore more about the company and other roles that might interest you.
We think you need these skills to ace Customer Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Support Administrator role. Highlight any relevant experience in customer service or administration, and don’t forget to showcase your excellent communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our vibrant team. Mention specific examples of how you've dealt with customer queries or provided admin support in the past.
Show Off Your Tech Skills: Since we need someone who’s competent with MS Word, Excel, and Outlook, make sure to mention your proficiency with these tools in your application. If you have any specific achievements using them, share those too!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team!
How to prepare for a job interview at Gibson Hollyhomes
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their vibrant team.
✨Show Off Your Communication Skills
As a Customer Support Administrator, excellent communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've successfully dealt with customer queries or provided support in a busy environment.
✨Familiarise Yourself with CRM Tools
Since you'll be inputting and updating information on a CRM system, it’s a good idea to brush up on your skills with relevant software. If you have experience with specific tools, mention them during the interview to highlight your readiness to hit the ground running.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle certain situations, especially in customer service. Think of scenarios where you resolved conflicts or improved customer satisfaction. This will showcase your problem-solving abilities and assertiveness, which are crucial for the role.
