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- Tasks: Deliver top-notch customer service and manage issue resolutions in a fast-paced environment.
- Company: Join a well-established business with a supportive team culture.
- Benefits: Hybrid working, immediate start, and valuable experience in customer service.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Perfect for those seeking temporary work with potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Administrator – Temporary
Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Coordinator to join their issue management team. The role will be working on a hybrid basis after the initial training.
Key Responsibilities for Customer Service Coordinator job;
- Provide first class customer service at all times
- Ensure all part returns are actioned with the SLA agreed
- Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was in terms of the failed job
- Contact the customer and provide and update
- Determine if a cost should be applied to the order, core or rehire
- Adherence to all company policies and procedures.
Key Skills required for Customer Service Coordinator job;
- Experience within customer service.
- Excellent all-round communication and telephone skills to build relationships with customers and suppliers.
- Proven ability to multitask while paying strict attention to detail
- Ability to work on own initiative and manage workloads
- Good knowledge and experience with Microsoft Word and Excel
You will work in what is a fast-paced environment and be expected to manage all tasks set and provide the best possible customer service and quality of work.
Customer Service Coordinator | Hybrid Working | Immediate Start | Temporary contract
Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.
By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website
To apply for this positin please send your cv to Fiona@Gibsonhollyhomes.co.uk
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Customer Service Administrator – Temporary employer: Gibson Hollyhomes
Contact Detail:
Gibson Hollyhomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator – Temporary
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences that highlight your customer service abilities. Think about times when you went above and beyond for a customer – those stories can really make you stand out!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator – Temporary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your communication skills and ability to multitask, as these are key for us in a fast-paced environment.
Showcase Your Skills: Don’t forget to showcase your Microsoft Word and Excel skills in your application. If you have any specific examples of how you've used these tools to improve customer service or manage workloads, share them with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Gibson Hollyhomes
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you’ve handled difficult situations in the past and what strategies you used to ensure first-class service.
✨Familiarise Yourself with the Company
Do a bit of research on the company’s values and policies. Understanding their approach to customer service will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might even want to prepare a few examples of how you’ve built relationships with customers or resolved issues effectively.
✨Demonstrate Your Multitasking Ability
Be prepared to discuss how you manage multiple tasks while maintaining attention to detail. Think of specific instances where you successfully juggled various responsibilities, as this will highlight your ability to thrive in a fast-paced environment.