Administrator
South Manchester
Salary 26,000
We are working with a very well-established business in the South Manchester area who are looking to expand their existing team. This is an exciting opportunity to join a customer-focused organisation where your contribution will play an important part in delivering an excellent service to customers.
Key Responsibilities for the Administrator job:
- Handle incoming quotation enquiries via email and live chat, triage before allocation to the team
- Process and send out quotes using information provided by the team.
- Follow up on outstanding quotations and update records accordingly.
- Manage live chat enquiries, providing prompt and professional responses.
- Liaise with customers to clarify requirements and ensure satisfaction with the quotation process.
- Ensure all customer interactions and quotations are documented accurately in the CRM system
- Provide support to customers regarding product information, pricing, and availability.
- Prepare reports and present findings to the sales management team.
- Assist the sales team with administrative tasks as needed.
Key skills required for the Administrator job:
- Customer Focused
- Excellent written and verbal communication skills and phone manner
- Good knowledge and experience with Microsoft Word & Excel
- Superb team player
- Self-motivated
- Good organisational skills and attention to detail
Administrator South Manchester Well Established Business 26K
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