At a Glance
- Tasks: Manage customer enquiries, process quotes, and support the sales team.
- Company: Established business in South Manchester with a focus on customer service.
- Benefits: Competitive salary of £26,000 and opportunities for career growth.
- Other info: Exciting opportunity to develop your administrative skills in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and proficiency in Microsoft Word & Excel.
The predicted salary is between 27000 - 33000 £ per year.
- Administrator
- South Manchester
- Salary 26,000
We are working with a very well-established business in the South Manchester area who are looking to expand their existing team.
This is an exciting opportunity to join a customer-focused organisation where your contribution will play an important part in delivering an excellent service to customers.
Key Responsibilities for the Administrator job
- Handle incoming quotation enquiries via email and live chat, triage before allocation to the team
- Process and send out quotes using information provided by the team.
- Follow up on outstanding quotations and update records accordingly.
- Manage live chat enquiries, providing prompt and professional responses.
- Liaise with customers to clarify requirements and ensure satisfaction with the quotation process.
- Ensure all customer interactions and quotations are documented accurately in the CRM system
- Provide support to customers regarding product information, pricing, and availability.
- Prepare reports and present findings to the sales management team.
- Assist the sales team with administrative tasks as needed.
Key skills required for the Administrator job
- Customer Focused
- Excellent written and verbal communication skills and phone manner
- Good knowledge and experience with Microsoft Word & Excel
- Superb team player
- Self-motivated
- Good organisational skills and attention to detail
- Administrator South Manchester Well Established Business 26K
- #J-18808-Ljbffr
Administrator employer: Gibson Hollyhomes Ltd
Join a well-established business in South Manchester that values its employees and fosters a customer-focused work culture. With a competitive salary of £26,000, this role offers excellent opportunities for personal and professional growth, as well as a supportive environment where your contributions directly impact customer satisfaction. Enjoy the benefits of working in a collaborative team that prioritises employee development and engagement.
