At a Glance
- Tasks: Support catering and hospitality services for meetings and events at a leading law firm.
- Company: Join Gibson Dunn, a top global law firm with a collaborative culture.
- Benefits: Gain valuable experience in a professional environment with opportunities for growth.
- Other info: Flexible hours and a fast-paced environment make this role exciting and rewarding.
- Why this job: Be part of a dynamic team delivering exceptional service to clients and colleagues.
- Qualifications: Customer service skills and a keen eye for detail are essential.
The predicted salary is between 22950 - 28050 £ per year.
Summary
Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
The firm’s work is distinguished by a unique combination of precision and vision.
Based in the London office, the Catering and Conference Services Assistant will work closely with clients, lawyers and staff of the London office, suppliers, vendors and visitors to the office.
Candidates must have the ability to communicate persuasively and concisely and be able to work both independently and as part of a highly collaborative team.
The role will report to the Manager, Client Services/ Hospitality.
Responsibilities include
- Support the Manager with the day-to-day running of all catering and hospitality services.
- Deliver the full range of hospitality services, including meeting room beverages and food service, working lunches, café services and special functions.
- Maintain meeting rooms, hospitality areas, pantries, event spaces, the kitchen, café and drinks stations to a consistently high standard of cleanliness and presentation, ensuring equipment is kept clean and areas are secured at the appropriate times.
- Monitor food quality, presentation, portioning and overall service standards, ensuring the service delivered reflects the expectations of a leading law firm.
- Monitor stock levels and support ordering and replenishment.
- Support the planning and delivery of meetings, conferences, client events, high-profile events and corporate hospitality.
- Work closely with Reception, Facilities, Events, AV, Security and other internal teams to ensure seamless delivery.
- Respond promptly and professionally to client and employee requests, handling last-minute changes efficiently and escalating issues to the Supervisor or Manager where appropriate.
- Ensure all dietary, allergen and special requirements are accurately communicated and actioned.
- Comply with the Food Hygiene Regulations and the Health and Safety at Work Act across the kitchen and café areas, and report accidents, incidents and staff welfare concerns in line with company procedures.
- Report equipment faults and request day-to-day maintenance of work areas and the premises.
- Maintain confidentiality and discretion at all times when handling sensitive client and business information.
- Provide practical support wherever it is needed, including hands-on help in the kitchen during busy periods, and undertake any other ad hoc duties as assigned.
Qualifications
- A sound understanding of hospitality standards and service delivery, including the basics of food hygiene, allergen awareness and health & safety.
- Excellent customer service, with the confidence to suggest improvements where they would enhance the service provided.
- Clear and professional communication with people at all levels.
- Strong attention to detail and organisational skills, with the initiative to prioritise and resolve issues independently.
- Calm and composed in a fast-paced environment, with a flexible approach to working hours and changing priorities.
- Professional, friendly and reliable, with a strong work ethic and a genuine team-player mentality
Experience
- Previous experience in a law firm, financial services organisation or other professional services environment.
- Confident using Microsoft Office.
Familiarity with CISCO phones / Akkadian Console and Maptician (or similar systems) is an advantage; full training on firm-specific systems will be provided.
Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.
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For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn. com
. Our recruiting support team will respond as soon as possible.
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Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
We strive to ensure an inclusive and accessible hiring experience.
The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.
If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn. com
Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process.
Inquiries about the status of an application or other non-accommodation matter will not receive a response.
Catering and Conference Services Assistant in London employer: Gibson Dunn
Gibson Dunn is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior AWS Engineer/Platform Engineer role in London. Employees benefit from a commitment to professional growth, access to cutting-edge technology, and the opportunity to work on high-stakes projects that shape the legal landscape. With a focus on diversity and inclusion, as well as a supportive environment for personal development, Gibson Dunn stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Catering and Conference Services Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gibson Dunn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gibson Dunn
Don't be shy about reaching out to Gibson Dunn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering and Conference Services Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gibson Dunn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gibson Dunn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
