At a Glance
- Tasks: Manage and optimise enterprise applications while collaborating with diverse teams.
- Company: Join Gibson Dunn, a top global law firm known for its innovative legal strategies.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Make a real impact in a dynamic environment with cutting-edge technology.
- Qualifications: Experience in application management and strong troubleshooting skills required.
The predicted salary is between 60000 - 80000 £ per year.
Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision. Based in London, the Application Engineer will be responsible for the full lifecycle of key enterprise applications—ensuring reliability, performance, security, and continuous improvement. This role involves administration of client/server platforms, architecture design, integration development, automation, and collaboration with business and technical stakeholders across the firm.
Primary applications and platforms include:
- iManage Document Management & Integrated Solutions: iManage Work 10, Preview Servers, RAVN, iManage Mobility, Threat Manager, Co-Authoring, Closing Folders, SPM, Litera CAM, GDSI
- Intapp Wallbuilder: Intapp Integrate, Boomi
- Records Management: Micro Focus Content Manager, IDOL OEM, iCompli, Future In Tech (FiT)
- Core Platforms: Windows Server 2016-2022, Apache, Linux, Windows OS, MacOS, AVD
This role reports to the Senior Manager of Desktop and Application Services.
Responsibilities include:
- Application Management
- Administer, configure, and optimize assigned applications to ensure stability, performance, and user adoption.
- Monitor system health, troubleshoot issues and deliver solutions for complex technical challenges.
- Lead application lifecycle activities, including upgrades, patching and ongoing improvements initiatives.
- Design and Implementation
- Partner with business stakeholders to translate requirements into scalable, secure technical solutions.
- Architect systems, integrations, and workflows that align with firm standards and best practices.
- Lead or support application deployments, automation initiatives, and new technology implementations.
- Perform comprehensive testing and quality assurance to ensure successful rollouts.
- Risk and Security
- Ensure all applications meet security standards, data protection requirements, and regulatory obligations.
- Conduct risk assessments, identify vulnerabilities, and coordinate remediation activities.
- Maintain documentation related to compliance, incident response, and security controls.
- Serve as the primary technical liaison to software vendors, tracking issues and recommending enhancements.
- Evaluate new software products and technologies in collaboration with vendor partners.
- Review vendor performance, SLAs, and contract terms to support strategic decision-making.
- Oversee project timelines, deliverables, and dependencies across internal teams and external partners.
- Create and maintain detailed documentation, including system configurations, SOPs, workflows, and user guides.
- Develop and deliver training for end users, technical teams, and business partners.
- Ensure documentation remains current following changes, upgrades, and new feature releases.
Application Specific Responsibilities
- Administer daily operational tasks, including security access management and monitoring data synchronization, workspace creation, and data import/export through Litera CAM.
- Work within Intapp Walls, iManage SQL database schemas and security models to run queries, update records, and troubleshoot stored procedures.
- Build and maintain integrations, data flows, business rules, and security policies using Intapp Integrate and/or Boomi.
- Implement and support integrations across Document Management Systems (DMS) and Content Management Systems (CMS).
- Identify automation opportunities and streamline processes using REST APIs and related tooling.
- Ensure compliance of Walls rules with firm policies, Information Governance, and Office of General Counsel requirements.
- Maintain consistent security controls across iManage On-Prem, iManage Cloud, SharePoint, Microsoft Teams, and Records systems.
- Collaborate with Legal and Compliance teams to ensure ethical wall implementations satisfy regulatory standards (e.g., GDPR, HIPAA).
Qualifications:
- Exceptional full-stack troubleshooting skills, leveraging deep system and application log analysis to diagnose and resolve root-cause issues.
- Strong PowerShell skills and experience with scripting languages for automation, upgrades, and configuration management.
- Advanced proficiency with Microsoft SQL, T-SQL, Windows and Linux OS, and core networking concepts.
- Familiarity with legal applications, security policies, and the packaging and deployment of applications.
- Advanced experience developing data flows with Integration Builder.
- Intermediate-level development experience with REST APIs.
- Expert knowledge of DMS, Records Management Systems, Intapp Wallbuilder, and security models.
- Experience with cloud platforms (AWS and Azure).
- Boomi development is a plus.
Experience:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
- 8+ years supporting and administering enterprise applications within professional services, legal, or regulated environments.
- Experience managing client/server applications and business-critical systems in a global environment.
- Familiarity with ITIL best practices (incident, change, problem management).
- Experience with Lean or Agile methodologies.
- Certifications related to Microsoft technologies, iManage, or Litera products.
- Experience supporting and administering Office 365 applications.
Application Engineer in London employer: Gibson Dunn
Gibson Dunn is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets legal expertise. As an Application Engineer, you will benefit from a culture that prioritises collaboration and professional growth, with opportunities to engage in cutting-edge technology projects while ensuring the security and performance of critical applications. The firm is committed to inclusivity and provides comprehensive support for employee development, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Application Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gibson Dunn values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gibson Dunn might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gibson Dunn!
✨Direct Apply to Gibson Dunn
Let's not forget to apply directly through the Gibson Dunn website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gibson Dunn.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gibson Dunn. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gibson Dunn
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
