At a Glance
- Tasks: Manage and optimise enterprise applications, ensuring performance and security.
- Company: Join Gibson Dunn, a leading global law firm with a focus on innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Inclusive hiring process with support for applicants needing accommodations.
- Why this job: Be part of a dynamic team that shapes legal technology solutions.
- Qualifications: Experience in application management and troubleshooting; tech-savvy mindset required.
The predicted salary is between 63000 - 77000 £ per year.
Summary
Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
The firm’s work is distinguished by a unique combination of precision and vision.
Based in London, the Application Analyst will be responsible for the full lifecycle of key enterprise applications—ensuring reliability, performance, security, and continuous improvement.
This role involves administration of client/server platforms, architecture design, integration development, automation, and collaboration with business and technical stakeholders across the firm.
Primary applications and platforms include
- Document Management: i Manage Work 10 servers, SPM, Litera CAM
- Legal Productivity: Adobe, Litera Compare (Desktop) & Compare Server (Web), Litera Create/NTD, Litera Metadact, Litera Doc Xtools, Microsoft Office Suite, Docu Sign
- Finance: Aderant, Chrome River, Time Entry
This role reports to the Senior Manager, Desktop & Application Services.
Responsibilities include
- Application Management
- Administer, configure, and optimize assigned applications to ensure stability, performance, and user adoption.
- Monitor system health, troubleshoot issues and deliver solutions for complex technical challenges.
- Lead application lifecycle activities, including upgrades, patching and ongoing improvements initiatives.
- Design and Implementation
- Partner with business stakeholders to translate requirements into scalable, secure technical solutions.
- Architect systems, integrations, and workflows that align with firm standards and best practices.
- Lead or support application deployments, automation initiatives, and new technology implementations.
- Perform comprehensive testing and quality assurance to ensure successful rollouts.
- Risk and Security
- Ensure all applications meet security standards, data protection requirements, and regulatory obligations.
- Conduct risk assessments, identify vulnerabilities, and coordinate remediation activities.
- Maintain documentation related to compliance, incident response, and security controls.
- Vendor and Project Management
- Serve as the primary technical liaison to software vendors, tracking issues and recommending enhancements.
- Evaluate new software products and technologies in collaboration with vendor partners.
- Review vendor performance, SLAs, and contract terms to support strategic decision-making.
- Oversee project timelines, deliverables, and dependencies across internal teams and external partners.
- Documentation and Training
- Create and maintain detailed documentation, including system configurations, SOPs, workflows, and user guides.
- Develop and deliver training for end users, technical teams, and business partners.
- Ensure documentation remains current following changes, upgrades, and new feature releases.
Qualifications
- Full-stack troubleshooting skills, leveraging deep system and application log analysis to diagnose and resolve root-cause issues.
- Proficiency with Microsoft SQL, T-SQL, Windows and Linux OS, and core networking concepts.
- Familiarity with legal applications, security policies, and the packaging and deployment of applications.
- Familiarity with ITIL best practices (incident, change, problem management).
- Experience with Lean or Agile methodologies.
- Certifications related to Microsoft technologies, i Manage, or Litera products.
- Experience supporting and administering Office 365 applications
Experience
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
- Experience supporting and administering enterprise applications within professional services, legal, or regulated environments.
- Experience managing client/server applications and business-critical systems in a global environment.
Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.
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For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn. com
. Our recruiting support team will respond as soon as possible.
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Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
We strive to ensure an inclusive and accessible hiring experience.
The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.
If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn. com
Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process.
Inquiries about the status of an application or other non-accommodation matter will not receive a response.
Application Analyst in London employer: Gibson Dunn
Gibson Dunn is an exceptional employer, offering a dynamic work environment in London where innovation meets legal expertise. As an Application Engineer, you will benefit from a culture that prioritises collaboration and professional growth, with opportunities to engage in cutting-edge technology projects while ensuring the highest standards of security and compliance. The firm is committed to inclusivity and provides comprehensive support for employee development, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Application Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gibson Dunn values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gibson Dunn might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gibson Dunn!
✨Direct Apply to Gibson Dunn
Let's not forget to apply directly through the Gibson Dunn website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gibson Dunn.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gibson Dunn. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gibson Dunn
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
