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- Tasks: Support and maintain Oracle HCM systems while resolving user issues.
- Company: Join a dynamic team in Warwick, offering hybrid work options.
- Benefits: Enjoy flexible working arrangements and potential contract extensions.
- Why this job: Be part of a crucial role that impacts HR processes and enhances user experience.
- Qualifications: Experience with Oracle HCM and strong problem-solving skills are essential.
- Other info: Confidential chats available for more details; only suitable applicants will be contacted.
The predicted salary is between 36000 - 60000 £ per year.
Contract Role - Oracle HCM Specialist - Warwick/Hybrid - 12 Months Initial - Inside IR35
Role Overview:
- Location: Warwick/Hybrid (Hybrid working to be agreed with the team lead, typically it's no more than 2 days per week).
- Contract Type: Contract
- Duration: 12 months initially, with high potential for extension
Oracle HCM Specialist will be responsible for the maintenance and support of ESR. Functional role predominantly with some technical ability required.
The following skills are required in addition to IT related skills:
- Application knowledge of the client business process
- Communication skills with end users
- Understanding the end user issues/concerns; prioritizing issues for resolution
- Address questions/issues raised by end users, Client IT individuals or help desk
- Determine/resolve problems reported from end users, system operators & help desk
Required Skills:
- Oracle HCM experience - with focus on HR (e.g. Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, SQL)
- Problem solving, investigative and analytical skills
- Experience working within application support team
- Exposure to querying, manipulating and configuring SQL
- Knowledge of a help desk system and managing service requests/incidents/problems
- Respond to users within set service level agreements (SLA's) and operating level agreements (OLA's)
- Establish good working relationships with clients and project teams
- Customer communication skills, both verbal and written
- Provide politically sensitive answers/solutions to issues as necessary
- Negotiation and persuasion skills
- Ability to work with colleagues and stakeholders at all levels
Nice to have skills:
- An understanding of ITIL framework
- UK Payroll Legislation
- Experience of working within the healthcare sector
Please note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Oracle HCM Specialist employer: Gibbs Hybrid
Contact Detail:
Gibbs Hybrid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle HCM Specialist
✨Tip Number 1
Familiarise yourself with Oracle HCM modules, especially HRMS and SSHR. Understanding these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your SQL skills, as querying and manipulating data is crucial for this position. Consider working on sample projects or exercises that involve SQL to showcase your technical abilities.
✨Tip Number 3
Develop your problem-solving and analytical skills by tackling real-world scenarios related to application support. This will prepare you for the types of issues you may encounter in the role.
✨Tip Number 4
Network with professionals in the field, especially those who have experience with Oracle HCM. Engaging in discussions can provide insights into the role and may even lead to referrals.
We think you need these skills to ace Oracle HCM Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Oracle HCM experience, particularly in HRMS, SSHR, and SQL. Use specific examples to demonstrate your problem-solving skills and your ability to work within an application support team.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the job requirements. Emphasise your communication skills and your experience in managing service requests and incidents, as these are crucial for the role.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have dealt with end-user issues, provided solutions, and established good working relationships with clients. This will demonstrate your capability to handle the responsibilities of the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of an Oracle HCM Specialist.
How to prepare for a job interview at Gibbs Hybrid
✨Showcase Your Oracle HCM Experience
Make sure to highlight your experience with Oracle HCM, especially in HRMS, SSHR, and Workflow. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your problem-solving and analytical skills. Think of situations where you identified issues, prioritised them, and successfully implemented solutions, particularly in application support.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that non-technical stakeholders can understand, and show your ability to handle sensitive issues diplomatically.
✨Familiarise Yourself with ITIL Framework
While it's a nice-to-have, understanding the ITIL framework can set you apart. Brush up on its principles and be ready to discuss how they apply to service management and incident resolution in your previous roles.
