Sales Assistant in London

Gianvito Rossi founded his Maison in Milan in 2006, where he has been presenting his collections ever since, while still sinking the firm roots of artisanal excellence in San Mauro Pascoli in Emilia-Romagna, one of the most renowned regions in Italy for the production of luxury footwear. With its strong attention to quality, contemporary vision and less-is-more aesthetic, the Italian luxury brand immediately established itself as a key player on the global accessories’ scene. Quintessence of Italian craftsmanship and innovation merged together, Gianvito Rossi styles are feminine, sophisticated and modern. At once timely and timeless, each one is made unique by considered design and perfect proportions, that elongate the silhouette, enhance the female figure and bestow an empowering attitude.

Gianvito Rossi has opened exclusive boutiques in strategic locations all around the world, such as Milan, Rome, Paris, Monte Carlo, London, New York, Dallas, Miami, Hong Kong, Beijing, Tokyo, Seoul, Dubai, Doha. In 2023 Richemont acquires a controlling stake in Gianvito Rossi starting a partnership with its founder. For our Boutique in London - Mount Street we are looking for a Full-Time Sales Associate position.

The Sales Associate is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner, ensuring an exceptional client experience at the entrance of the client(s) in the boutique.

• Welcoming customers after the Maison's sales ceremony
• Providing appropriate support to customers throughout the purchasing process, ensuring a memorable shopping experience
• Building strong relationships with current and potential customers by keeping them informed about products and services
• Actively participating in customer loyalty and CRM processes according to company standards
• Managing warehouse processes and procedures to ensure proper handling of transfers and returns, as well as inventory control
• Managing treasury processes and procedures (cash receipts, tax refunds, cash management, etc.)
• Communicating feedback gathered during customer interactions and contributing to achieving store sales targets

Knowledge of English and availability to work during store hours are required.

We are looking for candidates with previous experience in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English.