At a Glance
- Tasks: Engage with customers, handle calls, and promote our solutions to boost sales.
- Company: Join Giant Group, a leading workforce management platform with a supportive culture.
- Benefits: Enjoy 31 days holiday, pension schemes, enhanced parental pay, and health cash plans.
- Other info: Hybrid work model, social events, and excellent career growth opportunities.
- Why this job: Make an impact in sales while developing your skills in a dynamic environment.
- Qualifications: Experience in customer service or a degree, with strong communication skills.
The predicted salary is between 25000 - 25000 € per year.
Are you a confident individual with a passion for inbound sales and achieving targets?
At Giant Group, we’re excited to offer an incredible opportunity for an Inbound Sales Advisor internally known as Welcome Team Advisor to join our growing team.
What we offer:
Salary: £25,000 per annum + £12,000 OTE (uncapped commission)
Hours: 37hrs, Mon – Fri 9am to 7pm (rotational shifts)
Contract type: Permanent
Work Location: Hybrid- Uxbridge
About us
We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.
To understand more about Giant Group and our services please browse our website at: www.giantgroup.com
About the role
As an Inbound Sales Advisor in our Welcome Team, you will have an impact in increasing our customer base by identifying their needs and showcasing Giant’s solutions. Therefore, you will be a main point of contact, handling inbound and outbound calls, promoting our range of products and services, and ultimately achieving sales.
Key responsibilities of the role include:
- Taking inbound and making outbound calls to warm leads.
- Meeting set KPI’s for conversion rates, activity levels and sales targets.
- Handling objections to encourage customer sign-ups.
- Manage customer emails and enquiries effectively.
- Taking the customer through the onboarding process using our CRM system.
- Provide exceptional customer service and resolve customer complaints quickly and effectively.
Your ideal experience & competencies
Ideally you would have at least 2 years’ experience in a customer service/onboarding role or alternatively educated to a degree level.
- You can only excel in this role with excellent communication skills, both verbal and written.
- Being great at building rapport and relationships with your customers, adding value and always being humble.
- Having tenacity and a proven track record hitting activity and sales targets.
- You must be able to demonstrate the ability to learn about umbrella company services and possess a high level of resilience with a passion to develop technical, operational and product knowledge, and with a drive to add value to your customers.
- Proficiency in Microsoft Office & Teams; and updating CRM systems.
Employee Benefits
- 31 Days Holiday: Enjoy generous time off, inclusive of bank holidays.
- Pension Schemes: Secure your financial future with our pension plans – auto enrolment or tax efficient salary sacrifice.
- Enhanced Maternity and Paternity Pay: We\'re here to support your growing family.
- Supporting Childcare: Support for parents returning to work.
- Life Assurance: We\'ve got you covered.
- Employee Referral Bonus: Refer talent and earn rewards.
- Birthday Leave: Celebrate your special day with an extra day off.
- Leave for Volunteering: Paid day off for charity work.
- Employee Assistance Program: Get the support you need when you need it.
- Buy Additional Holidays: More time for you, when you need it.
- Health Cash Plan: Your health is our priority.
- Giant Advantage: Exclusive discounts for our amazing team.
- Soft Loans: Emergency loans for unexpected expenses
- Subsidised Gym Membership: Stay fit and healthy with Nuffield Health.
- Role-Relevant Training: Invest in your career growth.
- Social Events: Connect with your colleagues.
- Long Service Awards: Celebrate your loyalty and dedication.
- WeCare Services: Access free 24/7 online GP, mental health support, and virtual well-being resources.
All our posts are subject to pre-employment checks. We are committed to equal opportunities in employment, and we look forward to all applicants, and applicants with a disability, who meet the minimum criteria for the job, and consider them on their abilities. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
Inbound Sales Advisor in London employer: Giant Group
At Giant Group, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With a competitive salary, uncapped commission, and a comprehensive benefits package including generous holiday allowance, enhanced parental leave, and wellness support, our hybrid Uxbridge location offers a dynamic environment where you can thrive both personally and professionally. Join us to be part of a supportive team that values your contributions and encourages you to reach your full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Advisor in London
✨Tip Number 1
Get to know the company inside out! Before your interview, spend some time browsing Giant Group's website. Understand their services and values so you can show how you fit into their mission during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you feel more confident when handling objections and showcasing your skills in real-time.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've hit targets or turned a tough situation around. This will demonstrate your tenacity and ability to add value to customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inbound Sales Advisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for inbound sales shine through! We want to see how excited you are about helping customers and achieving targets. A little passion goes a long way!
Tailor Your CV:Make sure your CV is tailored to the role of Inbound Sales Advisor. Highlight your relevant experience in customer service and sales, and don’t forget to mention any achievements that demonstrate your ability to hit targets.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our Welcome Team. Use it to showcase your communication skills and explain how you can add value to our customers. Keep it engaging and personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Giant Group
✨Know Your Product Inside Out
Before the interview, make sure you understand Giant Group's services and how they benefit customers. This will help you answer questions confidently and show your passion for the role.
✨Practice Your Pitch
Since you'll be handling inbound calls and promoting products, practice your sales pitch. Role-play with a friend or family member to get comfortable with handling objections and showcasing solutions.
✨Showcase Your Communication Skills
During the interview, focus on demonstrating your excellent verbal and written communication skills. Use clear examples from your past experiences to illustrate how you've built rapport with customers.
✨Prepare for KPI Discussions
Be ready to discuss your experience with meeting sales targets and KPIs. Have specific examples in mind that highlight your tenacity and success in previous roles, as this will resonate well with the interviewers.
