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For Companies At a Glance
- Tasks: Build relationships with recruitment agencies and grow contractor referrals.
- Company: Join Giant Group, a leading workforce management platform since 1992.
- Benefits: Enjoy 31 days holiday, pension scheme, and subsidised gym membership.
- Why this job: Make an impact by connecting businesses with global talent and solutions.
- Qualifications: 3+ years in business development and strong relationship-building skills.
- Other info: Dynamic role with travel opportunities and excellent career growth.
The predicted salary is between 28000 - 36000 £ per year.
Do you love being out at meetings with clients, building relationships and winning new business? At Giant Group, we are looking for a Client Relationship Manager to work closely with recruitment agencies and help grow our contractor network.
What we offer
- Salary: £35,000 - £45,000 per annum +£18k OTE (uncapped)
- Contract: Permanent
- Hours: 37hrs per week, Mon to Fri 9AM -5:30PM (flexibility required for client meetings and evening events)
- Location: Field-based
About us
We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.
About the role
As a Client Relationship Manager (CRM) you will be responsible for developing and maintaining relationships with recruitment agencies that supply temporary contractors. Your primary objective will be to generate contractor referrals and grow agency partnerships by positioning Giant as the preferred supplier of payroll, compliance and workforce solutions.
You will work proactively with recruitment consultants, managers and directors to develop strong partnerships that increase contractor referrals and expand the use of Giant’s services.
Key responsibilities
- Build strong multi-level relationships within recruitment agencies, from consultants through to senior management.
- Developing a portfolio of recruitment agencies and increasing contractor referrals from those relationships.
- Identifying new recruitment agencies that work with temporary contractors and introducing Giant’s services.
- Growing Giant’s market share within your agency portfolio by developing trusted long-term relationships.
- Identifying opportunities to cross-sell or introduce additional Giant services such as screening, global payroll and workforce management solutions.
- Maintaining accurate records of client interactions, opportunities and pipeline activity within the CRM system.
- Using LinkedIn, email and phone engagement to build relationships with agency stakeholders.
- Working collaboratively with internal departments to ensure excellent service delivery to agency partners.
- UK travel and occasional evening hospitality where appropriate.
About you
- Energetic, driven to succeed in a sales-focused role
- Proven experience (3+ years) in business development or similar roles
- Skilled at building rapport and ‘reading the room’ in client meetings
- Tenacious with a track record of hitting sales and activity targets
- Resilient, positive and confident in both phone and face-to-face sales
- Excited to travel, meet clients and grow long-term partnerships
Employee Benefits
- 31 Days Holiday: Enjoy generous time off, inclusive of bank holidays.
- Pension Scheme: Secure your financial future with our pension plan.
- Enhanced Maternity and Paternity Pay: We're here to support your growing family.
- Supporting Childcare: Support for parents returning to work.
- Life Assurance: We've got you covered.
- Employee Referral Bonus: Refer talent and earn rewards.
- Birthday Leave: Celebrate your special day with an extra day off.
- Leave for Volunteering: Day off for charity work.
- Employee Assistance Program: Get the support you need when you need it.
- Buy Additional Holidays: More time for you, when you need it.
- BHSF Health Cash Plan: Your health is our priority.
- Giant Advantage: Exclusive discounts for our amazing team.
- Soft Loans: Emergency loans for unexpected expenses.
- Subsidised Gym Membership: Stay fit and healthy with Nuffield Health.
- Role-Relevant Training: Invest in your career growth.
- Long Service Awards: Celebrate your loyalty and dedication.
All roles at Giant Group are subject to pre-employment checks. We’re proud to be an equal opportunities employer, and welcome applications from all candidates, including those with a disability, who meet the essential criteria for the role. Please note that we may close this advert early, so we encourage early applications.
Client Relationship Manager in City of London employer: Giant Group
Contact Detail:
Giant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in City of London
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, and conferences where recruitment agencies hang out. The more people you connect with, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Use LinkedIn to your advantage! Reach out to potential contacts in recruitment agencies and engage with their content. A simple message introducing yourself can go a long way in building those crucial relationships.
✨Tip Number 3
Practice your pitch! You’ll need to sell yourself just like you would sell Giant’s services. Be ready to talk about your experience and how you can help grow their contractor network in a way that resonates with them.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, send a quick thank-you email or message. It keeps you on their radar and shows you’re genuinely interested in building a relationship.
We think you need these skills to ace Client Relationship Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for building client relationships shine through. We want to see how excited you are about the role and how you can contribute to our mission at Giant Group.
Tailor Your CV: Make sure your CV highlights relevant experience in business development and relationship management. We love seeing specific examples of how you've successfully built partnerships or generated referrals in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re there!
How to prepare for a job interview at Giant Group
✨Know Your Client
Before the interview, take some time to research Giant Group and their services. Understand their approach to workforce management and how they position themselves in the market. This will help you tailor your responses and show that you're genuinely interested in the company.
✨Showcase Your Relationship-Building Skills
As a Client Relationship Manager, your ability to build rapport is crucial. Prepare examples from your past experiences where you've successfully developed relationships with clients or agencies. Highlight your strategies for maintaining those relationships over time.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle client interactions. Think of scenarios where you had to overcome challenges in client relationships or sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Sales Acumen
Since this role is sales-focused, be ready to discuss your track record in hitting sales targets. Bring data or metrics that showcase your achievements. Also, think about how you can cross-sell or introduce additional services, as this aligns with the job's responsibilities.