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- Tasks: Lead the deli team, ensuring top-notch customer service and product quality.
- Company: Join a vibrant grocery store that values teamwork and community.
- Benefits: Flexible schedule, competitive pay, and opportunities for growth.
- Why this job: Be a key player in creating a welcoming environment for customers.
- Qualifications: Must be 18+, with some experience in grocery or food service.
- Other info: Embrace diversity and promote a safe, inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Experience Required: 6 months to 1 year; Desire to become a Non-union Team Leader required.
Experience Desired: Prior experience in grocery or related field.
Education Desired: High school diploma or equivalent.
Lifting Requirement: Up to 50 pounds.
Travel Required: Regional - Daily, Less than 10%.
Age Requirement: At least 18 years of age.
Job Responsibilities:
- Provide customer service that exceeds requirements for both internal and external guests.
- Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers).
- Respond to guest calls regarding product inquiries, special orders and product requests.
- Provide coaching and feedback to Team Members.
- Oversee and evaluate training provided to Team Members.
- Attend and conduct daily team huddles.
- Write department orders, monitor ordering and supervise stocking and receiving.
- Take an active role in building the store's product assortment.
- Execute all sign package responsibilities and daily/weekly price changes.
- Comply and perform self-assessments.
- Pass all internal and external audits.
- Utilize all available tools to help reduce and eliminate shrink.
- Be able to work a flexible schedule, which could include nights, weekends and holidays.
- Maintain safety as the top priority for our Team Members, guests and products.
- Properly handle products and equipment in accordance with food safety and safety guidelines.
- Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.
Deli Lead in Lancaster employer: Giant Eagle
Contact Detail:
Giant Eagle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deli Lead in Lancaster
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store's values and how they treat their team members. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding guest expectations, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a team leader before, highlight any experiences where you've coached or supported others. This will demonstrate your readiness to take on the responsibilities of a Deli Lead.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure to submit it online. This way, we can keep track of your progress and get you one step closer to landing that Deli Lead position!
We think you need these skills to ace Deli Lead in Lancaster
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in grocery or related fields. We want to see how your past roles have prepared you for the Deli Lead position, so don’t hold back on those details!
Customer Service is Key: Since providing top-notch customer service is a big part of the role, share examples of how you've gone above and beyond for customers in previous jobs. We love to see that passion for service!
Be Yourself: Let your personality shine through in your application. We’re looking for someone who can lead a team while also creating a fun and inclusive environment, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Deli Lead role. We can’t wait to hear from you!
How to prepare for a job interview at Giant Eagle
✨Know Your Stuff
Make sure you understand the ins and outs of the deli department. Brush up on customer service initiatives and be ready to discuss how you've exceeded guest expectations in the past. Familiarise yourself with common product inquiries and special orders so you can show your expertise.
✨Show Your Leadership Skills
As a Deli Lead, you'll need to coach and provide feedback to your team. Think of examples where you've successfully led a team or trained someone. Be prepared to share how you handle team dynamics and promote a positive work environment.
✨Flexibility is Key
The job requires a flexible schedule, so be ready to discuss your availability. Highlight any previous experience working varied hours, including nights and weekends, and express your willingness to adapt to the needs of the store.
✨Safety First!
Safety is a top priority, so come prepared to talk about how you ensure safety in the workplace. Share any relevant experiences where you’ve adhered to food safety guidelines or conducted self-assessments to maintain a safe environment for both team members and guests.
