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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and maintain store standards.
- Company: Join the iconic Versace brand at Harrods, a leader in luxury fashion.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity and customer experience.
- Qualifications: 2+ years in retail, preferably luxury; strong communication and computer skills.
- Other info: Capri promotes diversity and inclusivity in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
GV-VERSACE London Harrods Men
WHAT YOU WILL DO
The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
Business Development & Client Management
- Partner with management team to strategically achieve sales targets
- Strive to always increase brand and product knowledge
- Master selling skills to satisfy customer needs
- Take action to maximize the sales opportunity on all categories
- Embrace and promote our Retail Excellence Program with both clients and staff
- Build strong partnerships with clients, peers, and management through effective communication
- Ensure superlative customer service standards, to meet customer expectations
- Act as brand ambassador to build relationships with new customers and VIP clientele
- Deliver the ultimate Versace experience to increase customer loyalty
- Drive results through delivering an elevated customer experience both during and after sale service
CRM
- Capture customer data all the time
- Proactively take possible actions to maintain a long-term relationship with customers
- Participate in the organization of In-store & Promotional events
- Implement and manage the boutique\’s community outreach program to maintain active social relationships with clients
Operations
- Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
- Remain in compliance with operational and company policies and procedures
- Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
YOU\’LL NEED TO HAVE
- 2 + years\’ experience in retail – luxury experience preferred
- Computer skills to include operation of retail sales system, Word, Excel and email
WE\’D LOVE TO SEE
- An entrepreneur with the ability to drive results
- Well connected with a strong ability to engage
- Elevated customer service skills; a true fashion expert with a passion for sales
- Exceptional verbal and written communication skills
- A positive, outgoing, high-energy personality able to thrive within a high paced environment
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Sales Associate employer: Gianni Versace S.r.l.
Contact Detail:
Gianni Versace S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with the Versace brand and its products. Understanding the luxury market and being able to discuss the latest collections or trends will help you stand out during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Network within the fashion industry, especially with those who have experience in luxury retail. Attend events or join online forums where you can connect with professionals who might provide insights or even referrals for the Sales Associate position.
✨Tip Number 3
Prepare to showcase your customer service skills through role-playing scenarios. Think about how you would handle various customer interactions, especially with VIP clientele, as this will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research the store's community outreach programs and think of ideas you could contribute. Showing initiative and a willingness to engage with the local community can set you apart as a candidate who is not just focused on sales but also on building relationships.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in luxury environments. Emphasise any achievements related to sales targets and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and sales. Mention specific experiences where you built strong customer relationships or exceeded sales goals, aligning with the values of Versace.
Showcase Communication Skills: In your application, demonstrate your exceptional verbal and written communication skills. Use clear and engaging language to reflect your personality and ability to connect with customers.
Highlight Team Collaboration: Mention any experiences where you successfully collaborated with a team to achieve sales targets or improve store operations. This will show your ability to work well with management and peers, which is crucial for this role.
How to prepare for a job interview at Gianni Versace S.r.l.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences and how you've successfully maximised sales opportunities. Use specific examples to demonstrate your ability to build relationships with customers and meet their needs.
✨Know the Brand Inside Out
Research Versace thoroughly before the interview. Understand their products, brand values, and customer experience expectations. This knowledge will help you articulate how you can contribute to the brand's success.
✨Demonstrate Exceptional Customer Service
Prepare to share instances where you've gone above and beyond for a customer. Highlight your elevated customer service skills and how you ensure a superlative experience that aligns with the luxury retail environment.
✨Engage with Enthusiasm
Exude a positive and energetic personality during the interview. Show your passion for fashion and sales, as well as your ability to thrive in a fast-paced environment. This will resonate well with the hiring team.
