At a Glance
- Tasks: Lead HR Operations, modernise processes, and enhance employee experience.
- Company: Giacom, a leading provider of Comms, Cloud, and IT solutions.
- Benefits: Hybrid working, 25 days leave, birthday off, and career development opportunities.
- Other info: Join a diverse team that values innovation and personal expression.
- Why this job: Make a real impact in transforming HR services and driving positive change.
- Qualifications: CIPD qualified with strong HR management and process improvement experience.
Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.
We’re looking for an experienced and forward-thinking People Manager to lead our HR Operations team at Giacom. This is a key leadership role with the opportunity to modernise, streamline and transform how we deliver people services, helping to create a more scalable, efficient and digitally enabled function that enhances the employee experience across the business.
You’ll lead a team of People professionals while working closely with senior stakeholders to ensure our HR Operations function is commercially aligned, forward-thinking and built for growth.
Hybrid Role
This is a hybrid role with regular travel between our office locations to support team collaboration and stakeholder engagement.
What You’ll Be Doing
- Lead the day-to-day delivery of People Operations, ensuring an efficient, high-quality and compliant service
- Act as the escalation point for complex employee relations matters, supporting managers and driving consistency in best practice
- Empower managers by improving understanding of people processes, policies and the employee lifecycle
- Use data, KPIs and insight to drive performance, inform decision-making and improve employee experience
- Drive continuous improvement across processes, systems and service delivery, identifying opportunities to simplify and increase efficiency
- Support the modernisation of the function through automation, HR systems development and scalable ways of working
- Ensure compliance with employment legislation, internal policies and audit/ISO standards
- Coach and develop a high-performing People Operations team
- Build strong stakeholder relationships to influence, challenge and drive positive change
Your Experience
- CIPD qualified (or equivalent experience)
- Strong experience managing, leading and developing operational HR / People functions
- In-depth knowledge of employee relations and employment legislation (including TUPE)
- Experience leading process improvement or transformation initiatives
- Confidence using data and insights to drive decisions
- Strong stakeholder management and influencing skills
- A proactive, solutions‑focused approach with the ability to challenge and drive change
- Experience with HR systems / HRIS implementation or optimisation
What’s in it for you?
- Hybrid working.
- Investment in your future career with a variety of learning and development opportunities.
- No dress code - embrace the freedom to bring your whole self to work.
- 25 days annual leave, plus bank holidays. You’ll even get your birthday off, too!
- A pension plan for your future.
- Complimentary refreshments in all our offices.
For a comprehensive list of all our benefits, click here.
Diversity and equality lie at the heart of our values. As an equal opportunities and disability‑confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
HR Operations Manager in Nelson employer: Giacom
Giacom is an excellent employer that fosters a collaborative and innovative work culture, particularly for the Atlassian Cloud & ITSM Platform Lead role. With a hybrid working environment, ample development opportunities, and unique benefits like a day off for your birthday, Giacom prioritises employee well-being and growth, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager in Nelson
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Giacom!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Giacom.
We think you need these skills to ace HR Operations Manager in Nelson
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Giacom. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Giacom and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Giacom. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Giacom's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Giacom
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Giacom.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Giacom will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Giacom and how you would contribute to adapting HR strategies.
