Giacom, based in the UK, is seeking a Service Desk Analyst for its Tech Support team in Hessle. You will handle Microsoft Modern Workplace issues across Microsoft 365, Azure, Exchange Online, Teams and SharePoint, delivering professional support to MSPs and Partners via phone, live chat and tickets.
You will own incidents from triage to resolution, coordinate with internal teams and vendors, document findings, and maintain strong partner communication.
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Microsoft Modern Workplace Support Analyst in Hessle employer: Giacom
Giacom is an exceptional employer that fosters a dynamic work culture, empowering employees to take ownership of their roles while providing robust support and resources for professional growth. As a Field-Based Connectivity Channel Manager, you will enjoy the flexibility of working across the UK, with opportunities to build meaningful partnerships and drive impactful results in a collaborative environment. Our commitment to employee development and success makes Giacom a rewarding place to advance your career in the connectivity sector.