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- Tasks: Join our PPM team as a Business Analyst, driving innovative solutions and enhancing partner experiences.
- Company: Giacom connects tech resellers to top IT, Comms, and Cloud products through a single platform.
- Benefits: Enjoy flexible working, 25 days off plus your birthday, and a no dress code policy.
- Why this job: Be part of a diverse team that values innovation and offers growth opportunities in a dynamic environment.
- Qualifications: Strong communication, analytical skills, and familiarity with Agile and Scrum methodologies are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.
Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.
The Platform Product Management (PPM) team, comprised of Heads of Product, Product Owners and Business Analysts, is at the forefront of defining and orchestrating Giacom\’s technological evolution. Entrusted with the vision and roadmap of our platform, Cloud Market, we ensure every innovation prioritises our partners\’ experience.
The Business Analyst, working within the PPM team, is fundamental to the efficient and effective delivery of business solutions. Working with stakeholders to understand business requirements, responsible for identifying and analysing challenges facing our business and our partners and recommending actions to be taken.
It is the responsibility of the Business Analyst to ensure that the appropriate technical and functional documentation is captured and presented appropriately, providing entity relationship diagrams, activity diagrams, and use case scenarios to inform the onward development of Giacom’s products and services.
What you\’ll be doing
- Document objectives, scope, partner processes, and requirements.
- Understand and define user requirements and goals.
- Lead analytical thinking and use data analysis to drive decision-making and improvements, ensuring business processes are clearly mapped out.
- Work with the Product Owner to create use case scenarios, user stories, and acceptance criteria completed to the expected standard.
- Work closely with cross-functional teams, engineers, QAs, agile delivery leads, DevOps, and UX to ensure that requirements are well-integrated and that development aligns with design and operational standards, and insights are well-integrated into the roadmap.
- In addition to working with specific teams, you will engage with multiple areas of the business, ensuring that no single area dominates your workload.
Skills & Experience
- Excellent communication skills, with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties.
- The ability to work under pressure on multiple projects within your project timeframes.
- A passion for creating solutions with a positive-attitude to change.
- Strong analytical thinking and data analysis skills, with a sharp eye for improving processes and finding solutions.
- A thorough understanding of the Agile approach and Scrum methodology
What\’s in it for you?
- Investment in your future career with a variety of learning and development opportunities.
- No dress code – embrace the freedom to bring your whole self to work.
- 25 days annual leave, plus bank holidays. You\’ll even get your birthday off, too!
- Complimentary refreshments in all our offices.
- For a comprehensive list of all our benefits, click here.
Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
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Business Analyst employer: Giacom
Contact Detail:
Giacom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarise yourself with Agile methodologies and Scrum practices, as these are crucial for the Business Analyst role at Giacom. Understanding how to effectively collaborate within cross-functional teams will demonstrate your readiness to contribute from day one.
✨Tip Number 2
Brush up on your data analysis skills and be prepared to showcase how you've used data to drive decision-making in past roles. Being able to present concrete examples of your analytical thinking will set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, especially in translating technical jargon into layman's terms. As a Business Analyst, you'll need to bridge the gap between technical teams and stakeholders, so being able to articulate your thoughts clearly is essential.
✨Tip Number 4
Research Giacom's platform and its offerings thoroughly. Understanding their products and services will not only help you during interviews but also show your genuine interest in the company and its mission.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Analyst position at Giacom. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with data analysis, Agile methodologies, and any previous roles where you acted as a liaison between technical and non-technical teams. Use specific examples to demonstrate your analytical thinking and problem-solving skills.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to present ideas clearly. Consider including examples of how you've successfully communicated complex information to diverse audiences in the past.
Tailor Your Application: Customise your cover letter to reflect your enthusiasm for Giacom's mission and values. Mention specific aspects of their platform or approach that resonate with you, and explain how you can contribute to their technological evolution.
How to prepare for a job interview at Giacom
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Business Analyst at Giacom. Familiarise yourself with their platform and how it connects technology resellers and service providers. This will help you articulate how your skills align with their needs.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've used data analysis to drive decision-making in previous roles. Highlight your experience with creating use case scenarios and user stories, as these are crucial for the position.
✨Communicate Effectively
Since excellent communication is key for this role, practice explaining complex concepts in simple terms. Be ready to demonstrate how you've acted as a translator between technical and non-technical stakeholders in the past.
✨Embrace Agile Methodologies
Giacom values a strong understanding of Agile and Scrum methodologies. Be prepared to discuss your experience working in Agile environments and how you've contributed to cross-functional teams to ensure successful project delivery.
