Giacom is expanding and seeks a Customer Service Advisor to join the Broadband team in Prudhoe. Full training will be provided, but a strong customer service background is essential.
You will serve as the first point of contact for complaints and work closely with resellers to manage orders and resolve issues. Key responsibilities include providing exceptional support, handling calls, and ensuring timely updates to all stakeholders.
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Broadband Customer Support & Escalations Advisor employer: Giacom
Giacom is an exceptional employer that fosters a dynamic work culture, empowering employees to take ownership of their roles while providing robust support and resources for professional growth. As a Field-Based Connectivity Channel Manager, you will enjoy the flexibility of working across the UK, with opportunities to build meaningful partnerships and drive impactful results in a collaborative environment. Our commitment to employee development and success makes Giacom a rewarding place to advance your career in the connectivity sector.
