At a Glance
- Tasks: Coordinate travel and reception duties in a dynamic law firm environment.
- Company: Successful full-service law firm located in the heart of Manchester.
- Benefits: Competitive salary, 25 days holiday, charity work days, and career progression.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Join a vibrant team and enhance your skills while making a real impact.
- Qualifications: Previous admin and reception experience with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you an organised and efficient Receptionist or Travel Co-ordinator looking for a challenging and rewarding opportunity based in the centre of Manchester? An excellent opportunity has arisen for an experienced Receptionist to develop their existing skill set by joining as a Travel Coordinator / Receptionist at a successful, full-service law firm based in Spinningfields, Manchester on a full-time, permanent basis.
This role will support the day-to-day running of the firm by managing and coordinating all travel needs. You will book all travel and accommodation for the firm, as well as gain experience assisting the Facilities Operation Manager with the management of the firm's fleet vehicles. While working as part of the Reception team, you will also support the business as and when required, providing cover for lunch breaks, holidays, and busier periods. This will include greeting clients, booking and setting up meeting rooms, and assisting with events.
This is a versatile role which will allow the right candidate to build on their existing experience whilst also trying something new and varied. You will interact with colleagues at all levels and help us to provide a first-class client service. We are therefore looking for a friendly, welcoming individual with exceptional communication skills, so previous office/reception experience is essential. This is a full-time on-site role (35 hours a week). Flexibility on shift pattern may be required at times.
Job Duties and Responsibilities:- Travel Coordinator Responsibilities:
- Book all travel on trains, planes and hotel accommodation via our travel booking software system
- Maintain filing system of all travel bookings via Microsoft Outlook Mailbox
- Apply refunds and amendments to all travel bookings as and when required
- Co-ordinate group events accommodation and travel bookings
- Produce weekly/obligatory reports via our travel booking software system
- Receptionist Responsibilities:
- Deliver a quality professional reception service to the firm's clients, partners, and employees at all times
- Maintain the Reception area housekeeping to ensure that it is always tidy and professional looking, including set-up and clear down of meeting rooms
- Meet and greet clients and visitors in a warm, friendly and professional manner
- Assist with meeting room booking requests as and when required
- Ensure catering and conference call/AV requirements are provided for each room booking, as necessary
- Assist with preparing for marketing events held in the office, as and when required
- Answer incoming telephone calls and redirect to the appropriate person, taking accurate, clear telephone messages, and passing on to the relevant person in a timely fashion as and when required
- Vehicle Management Coordination:
- Assist the Facilities Operations Manager with general vehicle management processes
- Assist in onboarding and offboarding of vehicles i.e. insurance, trackers, immobilisers
- Assist with maintaining the filing system via Vehicle Management Microsoft Outlook Mailbox
- Assist with the updating of the vehicle management spreadsheet via Microsoft Teams
- Allocate and reconcile driving notices/PCN’s to the associated drivers
- Previous admin and reception experience
- Excellent verbal and written communication skills
- Able to work proactively and use initiative when managing tasks
- A willingness to learn and be flexible to support each element of the role
- Strong attention to detail
- Strong customer service skills
- Polite with a calm, professional manner and a positive solution outlook
- Good computer skills (including Outlook, Microsoft Word, and Excel)
- Competitive basic salary
- 25 days holiday plus office closure for Christmas and New Year
- Range of benefits as expected with leading law firm
- 2 days Charity work per year
- Employee Assistance Programme
- Annual review and promotions prospects
Apply today for immediate consideration!
Travel Co-ordinator / Receptionist in Manchester employer: Gia Consultancy
Contact Detail:
Gia Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Co-ordinator / Receptionist in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Travel Coordinator/Receptionist role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. Focus on showcasing your organisational skills and customer service experience, as these are key for the role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a professional setting like a law firm. Make sure you look polished and ready to represent the company well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Travel Co-ordinator / Receptionist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Receptionist or Travel Co-ordinator. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational prowess and customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Keep it friendly and professional, just like the vibe we aim for in our office.
Show Off Your Communication Skills: Since this role involves interacting with clients and colleagues, make sure your written application reflects your excellent communication skills. We love clear, concise, and engaging writing that shows off your personality!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Gia Consultancy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Travel Coordinator and Receptionist, especially the travel booking software and customer service aspects. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated events. Be ready to discuss how you prioritise tasks and maintain attention to detail, as these are crucial for managing travel bookings and reception duties.
✨Practice Your Communication Skills
As you'll be interacting with clients and colleagues at all levels, practice your verbal and written communication skills. Consider doing mock interviews with a friend or family member, focusing on how you present yourself and convey information clearly and professionally.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer about the firm and the team you'll be working with. This shows your enthusiasm for the position and helps you determine if the company culture aligns with your values and work style.