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- Tasks: Coordinate travel and provide top-notch reception services in a dynamic law firm.
- Company: Join a successful full-service law firm in the heart of Manchester.
- Benefits: Enjoy a competitive salary, 25 days holiday, and festive office closures.
- Why this job: Gain diverse experience while supporting a professional team and interacting with clients.
- Qualifications: Previous admin and reception experience with strong communication skills required.
- Other info: Flexible working hours and opportunities for personal growth in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you an organised and efficient Receptionist or Travel Coordinator looking for a challenging and rewarding opportunity based in the centre of Manchester?
An excellent opportunity has arisen for an experienced Receptionist to develop their existing skill set by joining as a Travel Coordinator / Receptionist at a successful, full-service law firm based in Spinningfields, Manchester on a full-time, permanent basis.
This role will support the day-to-day running of the firm by managing and coordinating all travel needs. You will book all travel and accommodation for the firm, as well as gain experience assisting the Facilities Operation Manager with the management of the firm's fleet vehicles.
While working as part of the Reception team, you will also support the business as and when required, providing cover for lunch breaks, holidays, and busier periods. This will include greeting clients, booking and setting up meeting rooms, and assisting with events.
This is a versatile role which will allow the right candidate to build on their existing experience whilst also trying something new and varied. You will interact with colleagues at all levels and help us to provide a first-class client service. We are therefore looking for a friendly, welcoming individual with exceptional communication skills, so previous office/reception experience is essential. This is a full-time on-site role (35 hours a week). Flexibility on shift pattern may be required at times.
Job Duties and Responsibilities:
- Travel Coordinator Responsibilities:
- Book all travel on trains, planes and hotel accommodation via our travel booking software system
- Maintain filing system of all travel bookings via Microsoft Outlook Mailbox
- Apply refunds and amendments to all travel bookings as and when required
- Co-ordinate group events accommodation and travel bookings
- Produce weekly/obligatory reports via our travel booking software system
- Deliver a quality professional reception service to the firm's clients, partners, and employees at all times
- Maintain the Reception area housekeeping to ensure that it is always tidy and professional looking, including set-up and clear down of meeting rooms
- Meet and greet clients and visitors in a warm, friendly and professional manner
- Assist with meeting room booking requests as and when required
- Ensure catering and conference call/AV requirements are provided for each room booking, as necessary
- Answer incoming telephone calls and redirect to the appropriate person, taking accurate, clear telephone messages, and passing on to the relevant person in a timely fashion as and when required
Knowledge, Skills and Experience Required:
- Previous admin and reception experience
- Excellent verbal and written communication skills
- Able to work proactively and use initiative when managing tasks
- A willingness to learn and be flexible to support each element of the role
- Strong attention to detail
- Strong customer service skills
- Polite with a calm, professional manner and a positive solution outlook
- Good computer skills (including Outlook, Microsoft Word, and Excel)
The Rewards:
- Competitive basic salary
- 25 days holiday plus office closure for Christmas and New Year
- Range of benefits as expected with leading law firm
Apply today for immediate consideration.
Travel Coordinator / Receptionist in Manchester employer: Gia Consultancy Limited
Contact Detail:
Gia Consultancy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Coordinator / Receptionist in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Travel Coordinator/Receptionist role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick introduction ready that highlights your experience and skills. Make it engaging and memorable – you want them to remember you when they think of candidates!
✨Tip Number 3
Show off your skills! If you get an interview, be prepared to discuss specific examples of how you've managed travel bookings or provided excellent reception service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Travel Coordinator / Receptionist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Travel Coordinator / Receptionist role. Highlight your previous admin and reception experience, and don’t forget to showcase your excellent communication skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this versatile role. Share specific examples of how you've managed travel bookings or provided exceptional customer service in the past. We love a good story!
Show Off Your Organisational Skills: As a Travel Coordinator / Receptionist, organisation is key! In your application, mention any systems or tools you’ve used to keep things running smoothly. Whether it’s managing calendars or booking travel, we want to know how you keep everything in check.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Gia Consultancy Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Travel Coordinator and Receptionist, especially the travel booking software and customer service aspects. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires exceptional communication skills, prepare to demonstrate yours during the interview. Practice answering common questions clearly and concisely, and think of examples from your past experiences where you've successfully communicated with clients or colleagues. A friendly and professional demeanour will go a long way!
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and attention to detail. For instance, they might ask how you would handle a last-minute travel change or a busy reception area. Think through potential scenarios beforehand and prepare your responses to showcase your proactive approach and initiative.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the firm's culture, or how success is measured in this role. This not only shows your interest but also helps you determine if the firm is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
