At a Glance
- Tasks: Read water meters, engage with customers, and ensure accurate reporting.
- Company: Join a respected organisation with a commitment to diversity and inclusion.
- Benefits: Earn £13.45 per hour, flexible hours, and mileage paid.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Enjoy independent work while making a real impact in the community.
- Qualifications: Strong communication skills and a full UK driver's licence required.
The predicted salary is between 14 - 14 £ per hour.
Location: York
Our client is seeking a motivated and professional Field Agent - Meter reader to join their growing team on a Temporary Ongoing basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments.
Key Responsibilities
- To accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance.
- Visit assigned properties to read meters according to scheduled routes.
- Record meter readings accurately using handheld devices.
- Identify and report faulty, damaged, or tampered meters.
- Note irregularities such as leaks, accessibility issues, or safety hazards.
- Ensure all readings are uploaded or submitted within required timeframes.
- Provide basic assistance and information to customers when required.
- Maintain accurate records and documentation of completed routes.
- Follow all health, safety, and environmental policies in the field.
- Report access issues, missed readings, or incidents to supervisors promptly.
- Support investigations into unusually high or low consumption readings.
Candidate Requirements
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills and professional phone etiquette.
- Comfortable using handheld devices, mobile applications, and digital systems.
- Ability to work independently and manage workload effectively.
- Strong attention to detail and problem-solving abilities.
- Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites.
- Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential.
Role Details:
- 37.5 Hours per week - flexibility required between the hours of 8am - 8pm.
- Candidates must have own vehicle with business insurance; MOT and valid insurance required.
- Comfortable with lone working and distance driving.
- Mileage paid at £0.19p PM.
Salary: £13.45 per hour paid weekly.
If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.
Should you require any support or assistance, please contact your local Gi Group office.
Field Agent - Meter reader in York employer: Gi Group
Gi Group Holdings is an excellent employer for those seeking a rewarding role as a Field Agent - Meter Reader in York. With a strong commitment to employee growth and a supportive work culture, we offer flexible working hours, competitive pay, and the opportunity to engage with customers while ensuring high-quality field operations. Our dedication to diversity and inclusion, alongside our recognition as a Disability Confident committed member, makes us a standout choice for individuals looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Field Agent - Meter reader in York
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for an interview, drop in some knowledge about what they do and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves customer interactions, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of examples from past experiences where you’ve tackled challenges, especially in fieldwork or customer service. This will help you stand out as someone who can handle the job's demands.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Agent - Meter reader in York
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role involves engaging with customers, make sure to highlight your strong verbal communication skills in your application. We want to see how you can connect with people and provide top-notch customer service.
Be Detail-Oriented:Attention to detail is key for this position, especially when it comes to reading meters accurately. In your application, give examples of how you've demonstrated this skill in previous roles or experiences.
Highlight Your Independence:This job requires a lot of lone working, so let us know about your ability to manage your workload effectively. Share any experiences where you've successfully worked independently and met deadlines.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get you started on this exciting opportunity!
How to prepare for a job interview at Gi Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Field Agent - Meter Reader. Familiarise yourself with tasks like reading meters, customer interactions, and reporting. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong verbal communication is crucial for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully interacted with customers in the past, showcasing your interpersonal skills.
✨Be Ready for Problem-Solving
Think about potential challenges you might face in the field, such as dealing with faulty meters or accessibility issues. Prepare to discuss how you would approach these situations, highlighting your attention to detail and problem-solving abilities.
✨Demonstrate Your Independence
This role requires someone who can work independently, so be prepared to talk about your experience managing workloads and making decisions on your own. Share examples that illustrate your reliability and proactive nature.
