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For Companies At a Glance
- Tasks: Assist customers, sell timber products, and operate a busy trade counter.
- Company: Join a supportive team in a dynamic trade environment.
- Benefits: Earn £13.00 per hour with on-the-job training and potential for permanent placement.
- Other info: Enjoy a stable, long-term opportunity with flexible Saturday shifts.
- Why this job: Kickstart your career in a fast-paced, customer-focused role with great team support.
- Qualifications: Experience in retail or customer service, strong communication skills, and a helpful attitude.
Overview
Job Title: Trade Counter Assistant
Location: Coventry
Salary: £13.00 per hour
Hours: Monday to Friday, 07:30 – 16:30 + 2 Saturdays per month (rota basis)
Job Type: Full-time, Temp to Perm
Responsibilities
- Shadowing experienced staff during initial training period
- Assisting customers with product enquiries and purchases
- Selling timber products and providing product advice
- Operating a busy trade counter and till system
- Handling returns and processing orders accurately
- Using computer systems for stock checks and order entry
- Maintaining a clean and organised counter area
- Delivering excellent customer service at all times
Requirements
- Previous experience in a trade counter, retail, or customer service role
- Comfortable using computers and processing transactions
- Strong communication skills and a helpful attitude
- Punctual, responsible, and team-oriented
- Willing to work two Saturdays per month on a rota basis
- Looking for a stable, long-term opportunity
Benefits
- Competitive hourly rate
- Supportive team environment
- On-the-job training provided
- Opportunity for permanent placement
Start Date: Immediate
Apply now to secure your place and start your journey in a fast-paced, customer-focused role.
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Trade Counter Assistant employer: Gi Group
Contact Detail:
Gi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially timber products, so you can chat confidently about them. This shows you're genuinely interested and ready to help customers.
✨Tip Number 2
Practice your customer service skills! Think of common scenarios you might face at the trade counter and how you'd handle them. Being able to demonstrate your helpful attitude will make you stand out.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, and looking professional shows that you take the opportunity seriously. Plus, it sets a positive tone for your interaction with the team.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, we love seeing candidates who are proactive and eager to join our supportive team.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in trade counter, retail, or customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Trade Counter Assistant role. Share your passion for customer service and any relevant experiences that make you stand out.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and friendly, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on your journey together!
How to prepare for a job interview at Gi Group
✨Know Your Products
Familiarise yourself with the timber products and services offered by the company. Being able to discuss specific products and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Trade Counter Assistant.
✨Practice Using Computer Systems
Since you'll be using computer systems for stock checks and order entry, brush up on your computer skills. If possible, practice with similar software or systems to feel more confident during the interview.
✨Demonstrate Team Spirit
Emphasise your ability to work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal, as this role requires a team-oriented attitude, especially during busy periods.