At a Glance
- Tasks: Read water meters, engage with customers, and ensure accurate reporting.
- Company: Join a respected organisation with a commitment to diversity and inclusion.
- Benefits: Earn £13.45 per hour, flexible hours, and mileage reimbursement.
- Other info: Opportunity for growth in a supportive and dynamic environment.
- Why this job: Enjoy independent work while making a real impact in the community.
- Qualifications: Strong communication skills and a full UK driver's licence required.
The predicted salary is between 27800 - 27800 € per year.
Location: Leeds Bradford
Our client is seeking a motivated and professional Field Agent - Meter reader to join their growing team on a Temporary Ongoing basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments.
Key Responsibilities
- To accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance.
- Visit assigned properties to read meters according to scheduled routes.
- Record meter readings accurately using handheld devices.
- Identify and report faulty, damaged, or tampered meters.
- Note irregularities such as leaks, accessibility issues, or safety hazards.
- Ensure all readings are uploaded or submitted within required timeframes.
- Provide basic assistance and information to customers when required.
- Maintain accurate records and documentation of completed routes.
- Follow all health, safety, and environmental policies in the field.
- Report access issues, missed readings, or incidents to supervisors promptly.
- Support investigations into unusually high or low consumption readings.
Candidate Requirements
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills and professional phone etiquette.
- Comfortable using handheld devices, mobile applications, and digital systems.
- Ability to work independently and manage workload effectively.
- Strong attention to detail and problem-solving abilities.
- Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites.
- Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential.
Role Details:
- 37.5 Hours per week - flexibility required between the hours of 8am - 8pm.
- Candidates must have own vehicle with business insurance; MOT and valid insurance required.
- Comfortable with lone working and distance driving.
- Mileage paid at £0.19p PM.
Salary: £13.45 per hour paid weekly.
If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.
Should you require any support or assistance, please contact your local Gi Group office.
Field Agent - Meter reader - Leeds, Bradford employer: Gi Group
At Gi Group, we pride ourselves on fostering a supportive and inclusive work environment where employees can thrive. As a Field Agent in Leeds Bradford, you will enjoy flexible working hours, competitive pay, and the opportunity to engage with customers while contributing to essential field operations. Our commitment to employee growth and well-being is reflected in our various initiatives, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Agent - Meter reader - Leeds, Bradford
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your skills and experiences clearly.
✨Tip Number 3
Dress the part! Even if the role is field-based, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace Field Agent - Meter reader - Leeds, Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Field Agent role. Highlight your customer service skills and any relevant experience that shows you can work independently and manage your time effectively.
Show Off Your Communication Skills:Since this role involves engaging with customers, it's crucial to demonstrate your strong verbal communication skills. Use clear and concise language in your application to reflect how you would interact with customers in the field.
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any errors and ensure that all information is accurate. This will show us that you take pride in your work and understand the importance of precision.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Gi Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Agent - Meter Reader. Familiarise yourself with the key tasks like reading meters, customer interactions, and reporting. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves engaging with customers, practice articulating your thoughts clearly. Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your strong verbal communication skills and professionalism.
✨Be Ready for Practical Scenarios
Prepare for situational questions that might come up during the interview. For instance, how would you handle a difficult customer or report a faulty meter? Think through these scenarios beforehand so you can showcase your problem-solving abilities and attention to detail.
✨Dress for Success and Be Punctual
Even though this is a field-based role, first impressions matter! Dress smartly for the interview and arrive on time. This shows respect for the interviewer's time and reflects your professionalism, which is crucial for representing the company in the field.
