At a Glance
- Tasks: Manage calls, process orders, and support travel arrangements in a dynamic office.
- Company: Join a friendly team with a supportive work culture.
- Benefits: Earn £13.00 per hour with free parking and no weekend shifts.
- Other info: Enjoy two weeks of training and a chance to shine!
- Why this job: Gain valuable experience in a fast-paced environment while making connections.
- Qualifications: Strong communication skills and IT proficiency required.
The predicted salary is between 13 - 13 £ per hour.
Pay rate: £13.00 per hour
Temporary Cover – 9th July to 24th July
Monday to Friday – No weekends! 08:30‑17:00 Monday‑Thursday and 08:20‑16:30 Friday
Free parking on site
Friendly and supportive team – you will receive 2 x half days of training prior to holiday cover.
Duties will include:
- Calls: screening calls, taking messages, transferring calls.
- Order processing: getting orders approved, raising production and print and distributing works orders, data entry onto sales excel spreadsheet.
- Payments and collections: chasing & taking payments and collections.
- Meeting & greeting all visitors, welcoming to site.
- Documents: printing reports, updating and distributing documents such as calendars, telephone lists, sales maps, internal information documents.
- Updating the calendar with holiday, sickness, meetings and site visits.
- Travel support: help book hotels, hire cars and flights as required.
- Couriers & carriers: book third‑party collections and support couriers/carriers over the phone to keep deliveries moving smoothly.
What we’re looking for:
- Ideally experienced within a fast‑paced office environment.
- Excellent telephone manner – will be the first point of contact.
- Confident communication skills with the ability to multi‑task.
- IT literate, proficient with Microsoft applications.
- Ability to start training 9th July and commit to two weeks (holiday cover).
If you are interested in this position please apply, alternatively call (phone number removed).
Office Co-Ordinator in Havant employer: Gi Group
Join our friendly and supportive team as an Office Co-Ordinator, where you will enjoy a positive work culture and the opportunity for professional growth. With free parking on site and no weekend work, this temporary role offers a perfect balance of work and life, allowing you to thrive in a fast-paced office environment while receiving comprehensive training to set you up for success.
StudySmarter Expert Advice🤫
We think this is how you could land Office Co-Ordinator in Havant
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Gi Group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Gi Group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Office Co-Ordinator in Havant
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Gi Group.
How to prepare for a job interview at Gi Group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Gi Group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Gi Group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
