At a Glance
- Tasks: Read water meters, engage with customers, and ensure accurate data collection.
- Company: Join a growing team focused on high-quality field operations.
- Benefits: Earn £13.45 per hour, flexible hours, and mileage reimbursement.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Make a difference in your community while working independently.
- Qualifications: Strong customer service skills and a full UK driver’s licence required.
The predicted salary is between 27800 - 27800 £ per year.
Location: York
Our client is seeking a motivated and professional Field Agent - Meter Reader to join their growing team on a temporary ongoing basis. The role requires working independently, engaging with customers, and supporting high-quality field operations.
Key Responsibilities- Accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance.
- Visit assigned properties to read meters according to scheduled routes.
- Record meter readings accurately using handheld devices.
- Identify and report faulty, damaged, or tampered meters.
- Note irregularities such as leaks, accessibility issues, or safety hazards.
- Ensure all readings are uploaded or submitted within required timeframes.
- Provide basic assistance and information to customers when required.
- Maintain accurate records and documentation of completed routes.
- Follow all health, safety, and environmental policies in the field.
- Report access issues, missed readings, or incidents to supervisors promptly.
- Support investigations into unusually high or low consumption readings.
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills and professional phone etiquette.
- Comfortable using handheld devices, mobile applications, and digital systems.
- Ability to work independently and manage workload effectively.
- Strong attention to detail and problem-solving abilities.
- Must have a full UK driver’s licence, access to reliable transportation, and be willing to travel between sites.
- Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential.
- 37.5 hours per week – flexibility required between 8 am and 8 pm.
- Candidates must have own vehicle with business insurance, MOT, and valid insurance.
- Comfortable with lone working and distance driving.
- Mileage paid at £0.19 per mile.
- Salary: £13.45 per hour paid weekly.
Field Agent - Meter Reader in Harrogate employer: Gi Group
Join a dynamic team in York as a Field Agent - Meter Reader, where you will enjoy a supportive work culture that values independence and customer engagement. With competitive pay, flexible hours, and opportunities for professional growth, this role offers a rewarding experience in a company committed to high-quality service and employee satisfaction. Benefit from a strong emphasis on safety and compliance while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Field Agent - Meter Reader in Harrogate
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, so you can show how you fit into their culture. This will help us stand out as a candidate who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help us articulate our thoughts clearly and confidently when it’s our turn to shine.
✨Tip Number 3
Dress the part! Even if the job is field-based, looking professional shows that we take the opportunity seriously. A smart appearance can make a great first impression on potential employers.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in keeping us top of mind for the hiring team. It shows our enthusiasm and professionalism, which they’ll appreciate.
We think you need these skills to ace Field Agent - Meter Reader in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Field Agent - Meter Reader role. We want to see how your background fits with our needs, so don’t be shy about showcasing your customer service skills and any previous fieldwork.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional, and make sure to mention your ability to work independently and manage your workload.
Show Off Your Tech Skills:Since you'll be using handheld devices and mobile apps, it’s important to mention any tech-savviness in your application. We love candidates who are comfortable with digital systems, so let us know if you have experience with similar tools!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Gi Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Agent - Meter Reader. Familiarise yourself with the key tasks like reading meters, customer engagement, and reporting issues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you’ve gone above and beyond to assist someone. This will demonstrate your interpersonal skills and ability to handle various situations professionally.
✨Practice Using Handheld Devices
As you'll be using handheld devices for recording meter readings, it’s a good idea to practice with similar technology if you can. Familiarity with mobile applications and digital systems will not only boost your confidence but also show that you’re tech-savvy and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the company culture, team dynamics, or what a typical day looks like. This shows that you’re engaged and serious about finding the right fit for both you and the employer.
