At a Glance
- Tasks: Coordinate daily despatch operations to ensure timely and accurate shipments.
- Company: Join a dynamic logistics team in Ware, Hertfordshire.
- Benefits: Earn £14.40 per hour with flexible hours and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Be the key player in delivering goods on time and ensuring customer satisfaction.
- Qualifications: Experience in warehouse or logistics, strong organisation skills, and attention to detail.
The predicted salary is between 12.6 - 15.4 £ per hour.
Pay Rate: £14.40 per hour
Location: Ware, Hertfordshire (SG12 8AP)
Hours / Shifts: Monday-Thursday: 08:00-17:00 & Friday: 08:00-14:30 (40 hours per week)
Contract: Temporary ongoing
We're recruiting a proactive, detail-focused Despatch Coordinator to take ownership of daily despatch operations - ensuring goods are correctly picked, checked, packed, documented and shipped accurately and on time. If you thrive in a fast-paced warehouse environment and enjoy coordinating people, paperwork and priorities, this could be a great fit.
What you'll be doing:
- Coordinate and schedule daily despatch activity to meet delivery deadlines
- Build and manage despatch plans to keep transport and shipments running efficiently
- Verify outgoing shipments against customer orders and documentation
- Ensure items are correctly labelled, packaged and meet quality standards before leaving site
- Liaise with customers, carriers and internal teams to confirm delivery requirements and resolve queries
- Provide clear updates to stakeholders on ETAs, delays and any issues
- Prepare and process despatch paperwork (invoices, packing lists, delivery notes, etc.)
- Ensure shipments meet legal, safety and regulatory requirements (including international where applicable)
- Work closely with warehouse teams to allocate stock and support stock control for despatch
- Monitor and report discrepancies, shortages or damage to inventory/shipments
What we're looking for:
- Proven inbound/despatch experience within a warehouse or logistics operation
- Comfortable with a physical role, including lifting heavier items safely
- Strong organisation skills and the ability to juggle multiple priorities
- Clear communicator with a professional, cooperative approach - able to take direction and follow through
- High attention to detail in checking, labelling and documentation
- Calm under pressure with a practical, solutions-focused mindset
- Working knowledge of logistics/transport processes
- Confident using MS Office (Word/Excel); experience with ERP/WMS (e.g., SAP, Oracle or similar) is an advantage
Why this role matters:
You'll be central to ensuring customers receive the right goods, at the right time, with the right documentation - supporting service levels, compliance, and a smooth warehouse operation.
Apply:
Apply now and a member of the team at Gi Group will be in touch to discuss next steps. Should you require any support or assistance, please contact your local Gi Group office.
Despatch Co-Ordinator employer: Gi Group
Gi Group is an excellent employer for Class 2 Drivers, offering a dynamic work environment that values professionalism and customer service. With competitive pay rates, exclusive discounts on various services, and a commitment to employee well-being through initiatives like the Armed Forces Covenant and support for neurodiversity, we foster a culture of inclusivity and growth. Join us in a role that not only drives your career forward but also allows you to be part of a supportive team dedicated to making a difference.
