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- Tasks: Coordinate global travel and craft high-touch itineraries for corporate clients.
- Company: Join a leading pharmaceutical organisation with a global support team.
- Benefits: Enjoy hybrid work flexibility and the potential for a permanent role.
- Why this job: Deliver VIP-level experiences while building strong relationships in a dynamic environment.
- Qualifications: 5+ years in corporate travel, strong communication skills, and detail-oriented.
- Other info: Weekend availability may be required; occasional international travel for onsite support.
Join our client, a leading pharmaceutical organisation, working in their Global Concierge Travel Team to deliver high-touch, end-to-end travel support for corporate travellers and event organisers. You'll coordinate flights, hotels, transfers, and curated itineraries, ensuring seamless, VIP-level experiences.
What You'll Do:
- Coordinate global travel: flights, hotels, transfers, and more
- Craft seamless, high-touch itineraries including dining and curated experiences
- Liaise with travellers to understand preferences and tailor recommendations
- Ensure bookings align with policy and budget
- Deliver concierge-level service with professionalism and warmth
- Provide proactive, ongoing support before, during, and after travel
- Communicate via phone, email, video, chat, and in-person
- Build strong relationships with clients, vendors, and stakeholders
- Handle disruptions, rebookings, and emergencies with confidence
- Stay informed on travel trends, new venues, and compliance standards
- Ensure adherence to pharmaceutical and corporate travel regulations
- Track expenses and maintain accurate travel records
- Manage vendor databases and preferred venue lists
- Work independently while collaborating across global time zones
What You Bring:
- 5+ years in corporate travel or concierge services
- Strong communication and problem-solving skills
- Understanding of GDS environments
- English fluency (other languages a plus)
- Flexible, self-motivated, and detail-oriented
Why Join Us?
- Work with a global, 24/7 support team
- Hybrid flexibility with remote work options
- Opportunity to transition to a permanent role
Working Hours & Flexibility:
- This is a flexible full-time role averaging approximately 37.5 hours per week during peak periods
- Peak periods (e.g. major events or high travel seasons) may require full-time availability. During quieter periods, reduced hours will be worked
- Weekend availability is occasionally required, depending on travel schedules and event timelines
- The role may involve occasional international travel for onsite coordination or support
- Contract with potential to go permanent
Corporate Travel Associate employer: Gi Group
Contact Detail:
Gi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Travel Associate
✨Tip Number 1
Familiarise yourself with the latest trends in corporate travel and the pharmaceutical industry. Understanding the specific needs and regulations of this sector will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Network with professionals in the corporate travel space, especially those who have experience in concierge services. Attend industry events or join relevant online forums to build connections that could lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully handled travel disruptions or emergencies in the past. This will show potential employers that you're capable of delivering high-touch service under pressure.
✨Tip Number 4
Highlight your communication skills by practising how to articulate your thoughts clearly and professionally. Since the role involves liaising with various stakeholders, being able to convey information effectively is crucial.
We think you need these skills to ace Corporate Travel Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate travel or concierge services. Emphasise your strong communication and problem-solving skills, as well as any familiarity with GDS environments.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to deliver high-touch service and manage travel logistics effectively.
Showcase Your Attention to Detail: Provide examples in your application that showcase your attention to detail, especially in managing itineraries and ensuring compliance with travel regulations. This is crucial for a role that requires precision.
Highlight Flexibility and Self-Motivation: Since the role involves working independently and across global time zones, emphasise your flexibility and self-motivation in your application. Share instances where you successfully managed your time and responsibilities.
How to prepare for a job interview at Gi Group
✨Showcase Your Travel Expertise
Make sure to highlight your experience in corporate travel or concierge services. Discuss specific examples of how you've coordinated complex itineraries and managed travel logistics, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with travellers and stakeholders, be prepared to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and consider sharing examples of how you've effectively resolved issues through communication in past roles.
✨Familiarise Yourself with GDS Systems
Understanding Global Distribution Systems (GDS) is crucial for this position. Brush up on your knowledge of these systems and be ready to discuss your experience with them during the interview, as it will show that you are well-prepared and knowledgeable about the tools used in the industry.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding handling disruptions or emergencies. Prepare by thinking of past experiences where you successfully navigated challenges in travel coordination, and be ready to explain your thought process and actions taken.
