Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs
Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs

Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs

Birmingham Full-Time 28800 - 42000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead apprenticeship growth and develop client partnerships while promoting award-winning programmes.
  • Company: Join Tack TMI, part of Gi Group, a high-achieving education provider with excellent ratings.
  • Benefits: Enjoy uncapped commission, 25+ days holiday, private healthcare, and remote-first flexibility.
  • Why this job: Make a real impact in apprenticeships while working in a supportive and dynamic environment.
  • Qualifications: Experience in apprenticeship delivery and account management is essential; confidence in stakeholder engagement is key.
  • Other info: Opportunity for occasional travel and participation in industry events to enhance your professional network.

The predicted salary is between 28800 - 42000 £ per year.

Client Relationship Manager (Apprenticeships)

Location: Remote (UK-based) with occasional travel to client sites
Contract: Full-time, 37.5 hours
Salary: Competitive base + uncapped commission + full benefits

We\’re hiring a Client Relationship Manager to lead apprenticeship growth at Tack TMI, part of Gi Group. If you\’re passionate about apprenticeships and experienced in employer-led programme delivery, this is your opportunity to make an impact.

You\’ll develop new and existing client partnerships, promote our award-winning apprenticeship programmes, and drive learner engagement across our specialist academies in Talent Acquisition, Sales, Leadership & more.

What we offer:

  • Uncapped commission & incentives

  • 25 days holiday (rising to 28) + birthday off

  • Private healthcare & pension

  • Flexibility & remote-first working

  • The chance to represent a high-achieving, Ofsted-rated GOOD provider with 100% pass rates on many programmes

Responsibilities

  • Drive growth of apprenticeship programmes through new and existing employer partnerships

  • Develop and execute a strategic client engagement and pipeline plan

  • Act as the key point of contact for employers, ensuring programmes meet their workforce needs

  • Promote apprenticeship solutions and generate awareness across target markets

  • Manage the full client lifecycle from initial contact through to contract negotiation

  • Collaborate with internal delivery teams to ensure seamless onboarding and learner support

  • Monitor and report on activity using CRM (HubSpot) and other internal systems

  • Attend events, webinars, and industry forums to build brand presence and market intelligence

  • Ensure compliance with apprenticeship regulations and quality standards

  • Work closely with marketing to convert leads and optimise campaigns

What you\’ll need:

  • Strong experience in apprenticeship/work-based learning

  • Great understanding of levy funding and compliance

  • Proven success in account management and business development

  • Ability to work across multiple stakeholders and deadlines

  • Confidence presenting to senior contacts and influencing decision-makers

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

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Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs employer: Gi Group

At Tack TMI, part of Gi Group, we pride ourselves on being an exceptional employer that champions professional growth and a supportive work culture. With a remote-first approach, competitive salary packages including uncapped commission, and comprehensive benefits such as private healthcare and generous holiday allowances, we empower our Client Relationship Managers to thrive while making a meaningful impact in the apprenticeship sector. Join us in Birmingham and be part of a high-achieving team dedicated to delivering award-winning programmes and fostering strong client partnerships.
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Contact Detail:

Gi Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs

✨Tip Number 1

Familiarise yourself with the latest trends in apprenticeships and employer-led programme delivery. This knowledge will not only help you during interviews but also demonstrate your passion for the role and the industry.

✨Tip Number 2

Network with professionals in the education and training sector, especially those involved in apprenticeships. Attend relevant events, webinars, and forums to build connections that could lead to valuable insights or referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships and driven business growth in previous roles. Tailoring your experiences to align with the responsibilities of the Client Relationship Manager position will make you stand out.

✨Tip Number 4

Showcase your understanding of levy funding and compliance during conversations with potential employers. Being well-versed in these areas will highlight your expertise and readiness to take on the challenges of the role.

We think you need these skills to ace Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs

Client Relationship Management
Account Management
Business Development
Understanding of Apprenticeship Programmes
Knowledge of Levy Funding and Compliance
Stakeholder Engagement
Strategic Planning
Presentation Skills
Negotiation Skills
CRM Proficiency (HubSpot)
Event Participation and Networking
Market Awareness
Collaboration with Internal Teams
Reporting and Monitoring Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Client Relationship Manager position. Tailor your application to highlight relevant experiences in apprenticeship and account management.

Craft a Compelling CV: Ensure your CV showcases your experience in employer-led programme delivery, client engagement, and business development. Use quantifiable achievements to demonstrate your impact in previous roles.

Write a Strong Cover Letter: In your cover letter, express your passion for apprenticeships and how your skills align with the company's goals. Mention specific examples of how you've successfully managed client relationships and driven programme growth.

Highlight Relevant Skills: Emphasise your understanding of levy funding, compliance, and your ability to work with multiple stakeholders. Make sure to mention any experience with CRM systems like HubSpot, as this is relevant to the role.

How to prepare for a job interview at Gi Group

✨Know Your Apprenticeships

Make sure you have a solid understanding of the apprenticeship programmes offered by the company. Familiarise yourself with their unique selling points and how they benefit both employers and learners. This will help you demonstrate your passion and knowledge during the interview.

✨Showcase Your Relationship Management Skills

Prepare examples from your past experiences that highlight your ability to build and maintain client relationships. Discuss specific strategies you've used to engage clients and how you've successfully managed their needs, especially in an apprenticeship context.

✨Understand Levy Funding and Compliance

Since the role requires a good understanding of levy funding and compliance, brush up on these topics before your interview. Be ready to discuss how you would ensure compliance while driving growth in apprenticeship programmes.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle multiple stakeholders. Think about potential challenges you might face in this role and how you would address them, particularly in relation to client engagement and programme delivery.

Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs
Gi Group

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  • Client Relationship Manager (Apprenticeships). Job in Birmingham Education & Training Jobs

    Birmingham
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-08-16

  • G

    Gi Group

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