At a Glance
- Tasks: Process sales orders and support sales operations in a dynamic team environment.
- Company: Join a fast-growing, innovative business with a focus on operational excellence.
- Benefits: Enjoy 33 days holiday, enhanced maternity/paternity, pension, healthcare, and free parking.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Be the central hub connecting teams and making a real impact on customer service.
- Qualifications: Bachelor's degree preferred; experience in sales operations or customer service is a plus.
The predicted salary is between 28000 - 42000 £ per year.
Location: Basingstoke
Salary: £35,000 per annum
Hours: 8.30am-5pm Monday to Thursday, 8.30am-4pm Friday
Are you a detail-oriented professional with a knowledge of streamlining processes and supporting sales operations? We are recruiting for an Order Processor to act as the central hub between Production, Sales, Logistics and Sourcing teams.
Benefits:
- 33 days holiday inclusive of bank holidays
- Enhanced maternity and paternity
- Pension
- Health Care
- Free On site parking
Key Responsibilities:
- Accurately process sales orders and maintain sales documentation.
- Manage customer invoicing, ensuring alignment with company compliance standards.
- Compile and analyse weekly sales reports, gross margin analysis, and sales forecasting data.
- Maintain structured costing and quotation systems.
- Coordinate shipment dates and delivery priorities with Production and Sales teams.
- Ensure data accuracy in Salesforce CRM.
- Support customer queries, claims, and ESG-related requests, ensuring timely follow-up and documentation.
- Collaborate closely with internal teams to ensure efficient sales execution and excellent customer service.
Skills & Experience:
- Bachelor's degree in Business, Commercial Management, Supply Chain, or a related field (preferred).
- Experience in sales operations, commercial coordination, customer service or similar roles.
- Familiarity with sales-to-cash processes, sales data analysis, costing, and margin management.
- Proficient in Salesforce and ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).
- Advanced Excel skills for data management and reporting.
- Strong organisational and communication skills, with proven ability to coordinate across multiple teams.
- Attention to detail, proactive problem-solving, and a customer-focused mindset are essential.
Ready to play a vital role in a fast-growing, innovative business supporting global markets? Apply now and help our client deliver operational excellence and top-tier customer service.
If you are interested, please call our branch or apply online today!
Order Processor in Basingstoke employer: Gi Group
At Gi Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Located in Basingstoke, our team enjoys competitive benefits including 33 days of holiday, enhanced maternity and paternity leave, and comprehensive health care, all while working in a dynamic environment that fosters professional growth and development. Join us to be part of a company committed to operational excellence and exceptional customer service, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Order Processor in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills as an Order Processor can add value. This will help you stand out during the interview!
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build confidence. The more you practice, the more natural you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Order Processor in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Order Processor role. Highlight your experience in sales operations and any relevant skills like data analysis and customer service. We want to see how you can fit into our team!
Showcase Your Skills:Don’t forget to showcase your advanced Excel skills and familiarity with Salesforce or ERP systems. These are key for the role, so let us know how you've used them in past jobs!
Be Detail-Oriented:Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves!
Apply Online:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at Gi Group
✨Know Your Numbers
As an Order Processor, you'll be dealing with sales data and reports. Brush up on your Excel skills and be ready to discuss how you've used data analysis in previous roles. Bring examples of reports you've compiled or insights you've gained from data.
✨Understand the Sales-to-Cash Process
Familiarise yourself with the sales-to-cash process, as it's crucial for this role. Be prepared to explain how you’ve managed customer invoicing and ensured compliance in past positions. This shows you understand the importance of accuracy and efficiency.
✨Showcase Your Teamwork Skills
This position requires collaboration across various teams. Think of specific instances where you've worked closely with production, sales, or logistics teams. Highlight your communication skills and how you’ve contributed to successful outcomes.
✨Be Detail-Oriented
Attention to detail is key for an Order Processor. During the interview, share examples of how your meticulous nature has helped prevent errors or streamline processes. This will demonstrate that you take pride in your work and understand the impact of accuracy.
