At a Glance
- Tasks: Help customers solve problems and manage inquiries in a fast-paced environment.
- Company: Join a supportive team at Gi Group in Barnsley.
- Benefits: Enjoy competitive pay, healthcare, and annual pay reviews.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Make a real difference by providing excellent customer service.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 23625 - 28875 £ per year.
Gi Group are hiring a Breakdown Customer Service Coordinator.
Location: Barnsley (S70)
Pay: £26,436 p/a
Working hours: 40 hours per week
Are you a confident communicator who enjoys solving problems and helping customers? We're looking for a proactive and customer-focused Breakdown Customer Service Coordinator to join a busy and supportive team in Barnsley.
What You'll Be Doing:
- Handling inbound and outbound customer calls
- Communicating with customers via phone and email
- Providing solutions and resolving queries efficiently
- Liaising with internal departments to ensure excellent service delivery
- Managing breakdown and customer service-related enquiries
What We're Looking For:
- Excellent communication skills and a professional phone manner
- Confident dealing with a variety of people
- A positive, proactive approach to problem-solving
- Ability to quickly learn new information and processes
- Customer service experience is advantageous
Working Hours:
Monday to Friday, 40 hours per week. Operating hours are between 6:00am and 8:00pm (most likely shift pattern 10:00am - 6:00pm). Weekend work on a rota basis, approximately 1 day every 4-5 weeks.
Benefits:
- NEST Pension Scheme
- Free On-Site Parking
- BUPA Healthcare
- Annual Pay Reviews (every April)
- Holiday Entitlement & Statutory Breaks
- Bank Holiday Working Returned as Time Off in Lieu
If you're organised, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you, please apply now with your CV.
Should you require any support or assistance, please contact your local Gi Group office.
Customer Service Coordinator in Barnsley employer: Gi Group
Gi Group is an excellent employer for those passionate about renewable energy, offering a supportive work culture that prioritises mentorship and collaboration. With flexible working hours, generous holiday allowances, and a commitment to employee growth, you'll find meaningful opportunities to contribute to the UK's clean energy transition while developing your skills in a dynamic environment.
