At a Glance
- Tasks: Support the Account Manager and coordinate temporary workforce operations.
- Company: Join a dynamic team at Gi Group, a leader in recruitment.
- Benefits: Earn £14.00 per hour with flexible working hours.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Gain valuable experience in recruitment and administration while making a real impact.
- Qualifications: Strong admin skills, good communication, and multitasking abilities required.
The predicted salary is between 14 - 14 £ per hour.
- Onsite Account Coordinator
- Banbury, OX16
- Pay rate: £14.00 per hour
- Immediate Start
We are looking for an organised, proactive Account Co‑ordinator to support the Account Manager and wider team in delivering first-class service to our clients.
You will handle day-to-day account administration, co‑ordinate all aspects of the temporary workforce, maintain accurate records and act as a key contact for both workers and the client to ensure smooth and compliant operations.
Account Coordinator key responsibilities
- Work alongside and support the Account Manager.
- Carry out recruitment activities such as screening, interviewing, right-to-work checks, reference checks, and inductions.
- Schedule shifts and allocate suitable candidates according to the headcount plan.
- Liaise with site managers.
- Handle worker queries and monitor attendance and performance.
- Resolve problems effectively and efficiently.
- Work well under pressure and in a fast-paced environment.
Skills / Experience Required
- Strong administrative skills with excellent attention to detail and accuracy.
- Flexibility to work outside of core hours when required for the needs of the business.
- Good communication and organisation skills.
- Ability to multitask and prioritise workload.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
Working Hours
Core office hours - Monday to Friday 11:00 - 19:00.
We are looking for flexibility in this role.
Some days you might be required to be onsite at different time.
So, we are happy to discuss what the hours look like for you.
Skills / Experience Required
- Previous experience in recruitment, coordination, or a similar administrative role.
- Good communication and organisation skills.
- Ability to multitask and prioritise workload.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
Working Hours
- Core office hours - Monday to Friday 11:00 - 19:00.
- We are looking for flexibility to work outside of core hours when required for the needs of the business. So, we are happy to discuss what the hours look like for you.
Ready to take the next step? Apply today !
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd.
Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
We are committed to protecting the privacy of all our candidates and clients.
If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement.
To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website
Onsite Account Coordinator in Banbury employer: Gi Group
Gi Group is an excellent employer for those passionate about renewable energy, offering a supportive work culture that prioritises mentorship and collaboration. With flexible working hours, generous holiday allowances, and a commitment to employee growth, you'll find meaningful opportunities to contribute to the UK's clean energy transition while developing your skills in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Account Coordinator in Banbury
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Gi Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Gi Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Onsite Account Coordinator in Banbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Gi Group:Your cover letter is your chance to shine! Tell us why you want to work at Gi Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Gi Group!
How to prepare for a job interview at Gi Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
