At a Glance
- Tasks: Join our team to service and maintain heat exchange equipment at customer sites.
- Company: Leading engineering and service organisation with a focus on safety and quality.
- Benefits: Full-time, permanent role with opportunities for travel and professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by ensuring high-quality service and safety in mechanical systems.
- Qualifications: Strong mechanical skills and a proactive approach to problem-solving required.
The predicted salary is between 33500 - 33500 £ per year.
A leading engineering and service organisation is seeking a skilled and safety-focused Service Technician to join their team in Atherstone. This is a hands-on role working with heat exchange and PHE (Plate Heat Exchanger) equipment, ideal for someone with strong mechanical capability and a commitment to delivering high-quality service across customer sites.
You will work closely with internal teams and clients, carrying out inspections, repairs, maintenance and assembly work. The role requires technical competence, clear communication, and a proactive approach to safety and problem-solving.
Key Responsibilities- Safety leadership - Promote a strong safety culture, work safely at all times, and report unsafe acts or environments.
- On-site service work - Attend customer sites to carry out repairs, modifications and maintenance.
- Equipment inspections - Complete planned inspections and maintenance on heat exchange and PHE systems.
- Customer coordination - Communicate with customers and contractors to organise site access and requirements.
- Technical reporting - Document work completed and compile accurate service reports.
- Problem solving - Provide advice, recommendations and solutions to customer issues.
- Internal collaboration - Work closely with customer service, sales and technical teams to support service delivery.
- Strong mechanical experience
- Heat exchange and PHE equipment knowledge
- Refrigeration understanding
- Controls capability
- Proficient with Microsoft Office
- Excellent written and verbal communication
- Ability to work independently and as part of a team
- Calm under pressure with strong attention to detail
- Able to follow and enforce safety instructions
- Valid UK driving licence
- Willingness to travel, including overnight stays
- Flexible approach to supporting other areas of the business
- F-Gas Certification
- CSCS Card
These are beneficial but not essential, and candidates without them will still be considered.
What You Will Bring- Initiative and a proactive mindset
- Strong customer-service approach
- High accuracy in documentation and reporting
- A problem-solving attitude with the ability to adapt
- Professionalism when representing the company on customer sites
Should you require any support or assistance, please contact your local Gi Group office.
