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- Tasks: Support the Account Manager in delivering top-notch service and managing temporary labour effectively.
- Company: Join Gi Group, a leader in workplace inclusivity and employee support.
- Benefits: Enjoy flexible work options, generous leave, healthcare perks, and a vibrant company culture.
- Why this job: Be part of a dynamic team that values diversity and offers career growth opportunities.
- Qualifications: Strong communication skills, attention to detail, and a full UK driving licence required.
- Other info: Opportunities for volunteering and personal development through industry-leading training.
The predicted salary is between 28800 - 43200 £ per year.
Account Coordinator, Gi Group
Location: Scunthorpe (on-site)
Salary: 26,500 + bonus + Award-winning benefits
We are seeking a dedicated Account Coordinator to oversee a longstanding contract within our Site Managed Services division.
This is an integral role where you will be supporting the Account Manager and to achieve consistent and strong levels of support and service to the client. We are looking for someone who has the ability to develop and maintain strong relationships giving a high level of customer service with all site stakeholders.
Responsibilities
- Manage temporary workforce, including absence tracking and handling terminations when necessary.
- Ensure compliance with procedures for managing non-performance, sickness, lateness, or attendance issues.
- Understand the client\’s business culture and requirements to meet workforce demands effectively.
- Allocate temporary staff efficiently to optimise skills and meet client needs.
- Verify temporary workers\’ right-to-work documents and ensure proper storage in internal systems.
- Prepare and manage new starter packs, inductions, and interview materials.
- Attract, screen, recruit, and induct temporary workers to meet client needs while adhering to legal requirements.
- Schedule and conduct candidate screenings, registrations, and inductions.
- Conduct daily check-ins with the temporary workforce.
- Support the Account Manager with any additional tasks as required.
- Perform other duties as assigned to support operational success.
Qualifications
- Strong team player with the ability to collaborate effectively.
- Self-motivated and capable of working independently.
- Excellent time management and organisational skills.
- Exceptional customer service skills with a focus on client satisfaction.
- Ability to thrive under pressure and meet tight deadlines.
- Client-focused mindset with a commitment to delivering results.
- Solid understanding of employment law and compliance.
- Full UK driving license required.
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
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Account Coordinator employer: Gi Group
Contact Detail:
Gi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs and culture of the client’s business. Understanding their requirements will help you demonstrate your ability to provide tailored support during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've effectively resolved issues in previous roles. This will highlight your capability to handle challenges that may arise in the Account Coordinator position.
✨Tip Number 3
Network with current or former employees of the company to gain insights into the work environment and expectations. This can give you an edge in understanding what the hiring team values most.
✨Tip Number 4
Prepare to discuss your experience with temporary labour management and compliance with employment law. Being knowledgeable in these areas will show that you're ready to take on the responsibilities of the role.
We think you need these skills to ace Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Account Coordinator role. Emphasise your customer service skills, time management, and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the client's business culture and your ability to build strong relationships. Mention specific examples of how you've successfully managed temporary labour or resolved client issues in the past.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as organisation, attention to detail, and communication. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gi Group
✨Understand the Client's Culture
Before your interview, research the company and its culture. Understanding their values and how they operate will help you demonstrate that you're a good fit for the role and can effectively support the Account Manager.
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've provided excellent customer service in the past. Highlight your problem-solving abilities and how you've resolved issues to ensure client satisfaction.
✨Demonstrate Organisational Skills
As an Account Coordinator, you'll need to manage multiple tasks efficiently. Share examples of how you've successfully organised your workload, met tight deadlines, and maintained attention to detail in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing temporary staff or resolving conflicts. Practise your responses to these scenarios to show your critical thinking and decision-making skills.
