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- Tasks: Support the Account Manager and manage temporary workforce for client satisfaction.
- Company: Join Gi Group, a leader in recruitment with a commitment to diversity and inclusion.
- Benefits: Enjoy a competitive salary, bonuses, and award-winning benefits including flexible working options.
- Why this job: Be part of a dynamic team that values collaboration and customer service excellence.
- Qualifications: Strong team player with excellent time management and customer service skills required.
- Other info: Full UK driving license needed; we support diverse initiatives and promote equality.
Recruitment Account Coordinator – Gi Group
Make sure to apply with all the requested information, as laid out in the job overview below.
Location: Scunthorpe (on-site)
Salary: £26,500 + Bonus + Award-Winning Benefits
Gi Group is looking for a proactive and committed Account Coordinator to manage a longstanding contract within our Site Managed Services division.
In this key role, you will work closely with the Account Manager to deliver exceptional support and service to the client. We are seeking a candidate who can build and nurture strong relationships with all site stakeholders while consistently providing a high level of customer service.
Account Coordinator responsibilities:
Manage temporary workforce, including absence tracking and handling terminations when necessary.
Ensure compliance with procedures for managing non-performance, sickness, lateness, or attendance issues.
Understand the client\’s business culture and requirements to meet workforce demands effectively.
Allocate temporary staff efficiently to optimise skills and meet client needs.
Verify temporary workers\’ right-to-work documents and ensure proper storage in internal systems.
Prepare and manage new starter packs, inductions, and interview materials.
Attract, screen, recruit, and induct temporary workers to meet client needs while adhering to legal requirements.
Schedule and conduct candidate screenings, registrations, and inductions.
Conduct daily check-ins with the temporary workforce.
Support the Account Manager with any additional tasks as required.
Perform other duties as assigned to support operational success.
Account Coordinator skills:
Strong team player with the ability to collaborate effectively.
Self-motivated and capable of working independently.
Excellent time management and organisational skills.
Exceptional customer service skills with a focus on client satisfaction.
Ability to thrive under pressure and meet tight deadlines.
Client-focused mindset with a commitment to delivering results.
Solid understanding of employment law and compliance.
Full UK driving license required.
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website
Account Coordinator employer: Gi Group
Contact Detail:
Gi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of the client you'll be working with. Understanding their business culture and requirements will help you tailor your approach and demonstrate that you're the right fit for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions. Since this role heavily focuses on client satisfaction, be prepared to discuss examples of how you've successfully managed client relationships in the past.
✨Tip Number 3
Highlight your organisational skills by discussing how you manage multiple tasks effectively. This role requires excellent time management, so be ready to share strategies you use to stay organised under pressure.
✨Tip Number 4
Demonstrate your understanding of employment law and compliance. Being knowledgeable in these areas is crucial for the Account Coordinator position, so prepare to discuss relevant regulations and how they apply to workforce management.
We think you need these skills to ace Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Account Coordinator role. Emphasise your customer service abilities, time management skills, and any experience in managing temporary workforces.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the client's business culture and your commitment to delivering results. Mention specific examples of how you've successfully managed similar responsibilities in the past.
Highlight Compliance Knowledge: Since the role requires a solid understanding of employment law and compliance, be sure to mention any relevant qualifications or experiences that demonstrate your knowledge in this area.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gi Group
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of an Account Coordinator. Familiarise yourself with managing temporary workforces and compliance procedures, as these are key aspects of the role.
✨Showcase Your Customer Service Skills
Prepare examples that demonstrate your exceptional customer service skills. Be ready to discuss how you've successfully built relationships with clients or stakeholders in previous roles.
✨Demonstrate Time Management Abilities
Since the role requires excellent time management and organisational skills, think of specific instances where you've effectively managed multiple tasks or met tight deadlines. This will show your ability to thrive under pressure.
✨Research the Company Culture
Understanding the client's business culture is crucial. Do some research on Gi Group and their values, and be prepared to discuss how you can align with their approach to client satisfaction and operational success.