At a Glance
- Tasks: Investigate and prevent energy theft while ensuring customer safety and service.
- Company: Leading infrastructure services provider with a focus on innovation.
- Benefits: Competitive salary, bonuses, training, and generous leave policies.
- Other info: Enjoy career progression opportunities and a supportive work environment.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Qualified Dual Fuel Smart Meter Engineer with excellent communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Are you a qualified Dual Fuel Smart Meter Engineer looking for a new challenge away from traditional metering work? We're recruiting for experienced engineers to join a leading infrastructure services provider as a Revenue Protection Officer, helping to tackle energy theft while ensuring customers remain safe and receive excellent service.
This is an excellent opportunity to use your technical skills in a varied role that combines investigation, customer interaction and metering expertise, with full training provided in revenue protection and conflict management.
The Role
What will you be doing?
- You'll investigate, detect, and prevent gas and electricity theft in residential and commercial properties.
- You'll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken.
- You'll collect evidence and provide information to the client to decide next steps.
- You'll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de‑energizing/disconnecting the supply.
Do you take pride in your customer service skills? As a Revenue Protection Officer, you'll be proud of your work and demonstrate professionalism and integrity. You'll also have the ability to remain calm and professional when confronting situations.
Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all you'll need is a positive, proactive, and solution-oriented mindset. You'll get full training on revenue protection and conflict management.
What We're Looking For
- Full UK Driving Licence (maximum 6 penalty points)
- CCN1, CMA1, CMA3 and MET1
- NVQ Level 2 Smart Metering (Dual Fuel) and/or MOCOPA
- Experience installing Dual Fuel Smart Meters
- Excellent communication and customer service skills
- Calm, professional and confident approach when dealing with challenging situations
Desirable:
- 3 Phase qualification
- CT Metering
- Medium Pressure Gas
Working Pattern
Monday - Friday. No on‑calls rota required.
Salary
- Dual Fuel - £43,554
- Dual Fuel (3 phase/CT) - £44,671
- Dual Fuel - £46,904 (if based inside the M25*)
- Dual Fuel (3 phase/CT) - £48,022 (if based inside the M25*)
- £2,000 annual Safety & Attendance Bonus
- Overtime opportunities.
What's On Offer
- Company van and fuel card
- Uncapped discretionary performance bonus scheme
- 22 days annual leave plus bank holidays
- Pension scheme
- Life assurance
- 24/7 Online GP service
- Employee Assistance Programme
- Retail discounts and employee rewards platform
- Enhanced family-friendly policies
- Cycle to Work scheme
- Refer a Friend bonus
- Ongoing training, career development and progression opportunities
- Standby / Overtime / Call out - if you wish to make extra money
Revenue Protection - Dual Fuel Meter Operative in London employer: Gi Group (United Kingdom)
Gi Group United Kingdom is an excellent employer, offering a supportive work culture that values teamwork and precision in the metal finishing industry. Employees benefit from comprehensive training and growth opportunities, ensuring they develop their skills in a dynamic environment. Located in Birmingham, the company provides a stable work schedule with occasional overtime, fostering a balance between professional and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Protection - Dual Fuel Meter Operative in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Revenue Protection - Dual Fuel Meter Operative in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Gi Group (United Kingdom)'s eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Gi Group (United Kingdom). Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Gi Group (United Kingdom)
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Gi Group (United Kingdom).
