Gi Group United Kingdom in Hemel Hempstead is seeking a Senior Customer Service Representative to support an established client team. You will handle enquiries, process orders end-to-end, prepare quotations, and maintain accurate customer records while using ERP systems to track shipments.
The role requires at least 1 year of customer service experience in SSC or multinational environments, strong attention to detail, proficiency in Microsoft Office, and ERP experience with Oracle and/or SAP.
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Senior Customer Service Specialist - ERP & Order Fulfilment in Hemel Hempstead employer: Gi Group (United Kingdom)
Gi Group United Kingdom is an excellent employer, offering a supportive work culture that values teamwork and precision in the metal finishing industry. Employees benefit from comprehensive training and growth opportunities, ensuring they develop their skills in a dynamic environment. Located in Birmingham, the company provides a stable work schedule with occasional overtime, fostering a balance between professional and personal life.