Gi Group are seeking a Senior Customer Service Representative to support our client's existing team in a hybrid role in Hemel Hempstead. You will handle enquiries, process orders and quotations, and maintain detailed customer records from initial contact through to fulfilment.
You will use ERP systems (Oracle/SAP) to track orders, resolve issues, and provide proactive updates. Strong data accuracy, problem solving, and cross-functional collaboration will be essential as you support process
Senior Customer Service & Order Fulfillment Specialist in Hemel Hempstead employer: Gi Group (United Kingdom)
Gi Group United Kingdom is an excellent employer, offering a supportive work culture that values teamwork and precision in the metal finishing industry. Employees benefit from comprehensive training and growth opportunities, ensuring they develop their skills in a dynamic environment. Located in Birmingham, the company provides a stable work schedule with occasional overtime, fostering a balance between professional and personal life.
