At a Glance
- Tasks: Investigate and prevent energy theft while ensuring customer safety and service.
- Company: Leading infrastructure services provider with a focus on innovation.
- Benefits: Competitive salary, bonuses, training, and generous leave policies.
- Other info: Enjoy career progression opportunities and a supportive work environment.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Qualified Dual Fuel Smart Meter Engineer with excellent communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Are you a qualified Dual Fuel Smart Meter Engineer looking for a new challenge away from traditional metering work? We're recruiting for experienced engineers to join a leading infrastructure services provider as a Revenue Protection Officer, helping to tackle energy theft while ensuring customers remain safe and receive excellent service.
This is an excellent opportunity to use your technical skills in a varied role that combines investigation, customer interaction and metering expertise, with full training provided in revenue protection and conflict management.
The Role
What will you be doing?
- You'll investigate, detect, and prevent gas and electricity theft in residential and commercial properties.
- You'll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken.
- You'll collect evidence and provide information to the client to decide next steps.
- You'll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de‑energizing/disconnecting the supply.
Do you take pride in your customer service skills? As a Revenue Protection Officer, you'll be proud of your work and demonstrate professionalism and integrity. You'll also have the ability to remain calm and professional when confronting situations.
Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all you'll need is a positive, proactive, and solution-oriented mindset. You'll get full training on revenue protection and conflict management.
What We're Looking For
- Full UK Driving Licence (maximum 6 penalty points)
- CCN1, CMA1, CMA3 and MET1
- NVQ Level 2 Smart Metering (Dual Fuel) and/or MOCOPA
- Experience installing Dual Fuel Smart Meters
- Excellent communication and customer service skills
- Calm, professional and confident approach when dealing with challenging situations
Desirable:
- 3 Phase qualification
- CT Metering
- Medium Pressure Gas
Working Pattern
Monday - Friday. No on‑calls rota required.
Salary
- Dual Fuel - £43,554
- Dual Fuel (3 phase/CT) - £44,671
- Dual Fuel - £46,904 (if based inside the M25*)
- Dual Fuel (3 phase/CT) - £48,022 (if based inside the M25*)
- £2,000 annual Safety & Attendance Bonus
- Overtime opportunities.
What's On Offer
- Company van and fuel card
- Uncapped discretionary performance bonus scheme
- 22 days annual leave plus bank holidays
- Pension scheme
- Life assurance
- 24/7 Online GP service
- Employee Assistance Programme
- Retail discounts and employee rewards platform
- Enhanced family-friendly policies
- Cycle to Work scheme
- Refer a Friend bonus
- Ongoing training, career development and progression opportunities
- Standby / Overtime / Call out - if you wish to make extra money
Revenue Protection - Dual Fuel Meter Operative in England employer: Gi Group (United Kingdom)
Gi Group United Kingdom is an excellent employer, offering a supportive work culture that values teamwork and precision in the metal finishing industry. Employees benefit from comprehensive training and growth opportunities, ensuring they develop their skills in a dynamic environment. Located in Birmingham, the company provides a stable work schedule with occasional overtime, fostering a balance between professional and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Protection - Dual Fuel Meter Operative in England
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughGi Group (United Kingdom)'s Website
Don’t forget to apply directly through Gi Group (United Kingdom)'s website for the full-time Revenue Protection - Dual Fuel Meter Operative role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Revenue Protection - Dual Fuel Meter Operative in England
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gi Group (United Kingdom). Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Gi Group (United Kingdom)
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Gi Group (United Kingdom).
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Gi Group (United Kingdom).
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
