Customer Service Advisor - Littlehampton BN17
Duration: Temporary contract from 2nd November-18th December
Monday-Friday 08:45-17:15 (37.5 Hours)
Salary: £13.85 per hour (weekly pay)
Benefits
- Free safe on-site parking
- Weekly pay
- 10 % off pure gym membership
Key Responsibilities of a Customer Service Advisor
- Handle high-volume inbound calls for Line 1 clients in a fast-paced environment
- Place and process orders accurately over the phone
- Respond to customer queries, providing clear updates and first-time resolution where possible
- Complete admin tasks, including processing paper prescriptions (although the role will be predominantly telephone-based)
- Escalate issues appropriately and follow agreed work instructions/procedures
- Maintain accurate documentation and deliver a professional customer experience (full training provided)
Requirements of a Customer Service Advisor
- Are confident working on the phone for extended periods
- Have excellent customer service and communication skills
- Are comfortable speaking with clients and supporting them with a variety of enquiries
- Possess strong computer literacy
- Can effectively multitask across multiple systems simultaneously
- Have an excellent standard of spoken and written English
- Can learn new processes quickly and work in a fast-paced environment
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Customer Service Advisors in Littlehampton employer: Gi Group (UK)
Gi Group is an excellent employer for Van Drivers in Coalville, offering a supportive work culture that prioritises employee satisfaction and growth. With competitive pay rates and a commitment to health and safety, employees benefit from a structured environment that encourages professional development and exceptional customer service. Join us to be part of a team that values reliability and motivation while delivering essential products to our community.
