Field Service Engineer (Industrial Equipment) - Gloucestershire (Cheltenham HQ) + UK Travel - £35000 per annum
An established UK manufacturer and supplier of high-quality industrial dry-steam cleaning equipment is looking to hire a Field Service Engineer to support continued growth following a recent acquisition by a global parent company. This is a hands-on role based from Cheltenham, Gloucestershire, with regular customer site work and occasional travel.
If you enjoy fault-finding, repairs and customer-facing engineering work, and want to develop your skills alongside experienced technical specialists, this could be a great fit.
The Role
Working a 37-hour week, you'll be responsible for servicing, repairing and supporting specialist industrial equipment both at the workshop and on customer sites.
Key responsibilities
- Service and repair customer equipment at the Cheltenham premises
- Attend customer sites to carry out on-site servicing and repairs
- Provide installation support and training for new equipment
- Produce quotations, issue service reports, and maintain accurate work logs
- Act as a technical support backup for other engineers and end users, working closely with the wider team
Additional requirements
- Carry out other reasonable tasks aligned to the role
- Very occasional travel to mainland Europe may be required
What We're Looking For
- Minimum 2 years' experience in a technical service role repairing/servicing electrical equipment or machinery (including 3-phase)
- Strong mechanical aptitude and practical engineering experience
- Detail-oriented with a problem-solving mindset
- Confident working independently and as part of a team
- Good communication and customer service skills with the ability to understand user needs
- Competent IT skills (ideally Word, Excel, Outlook)
Essential Requirements
- Full clean UK driving licence
- Passport
- Right to work in the UK
Benefits
- Shared use of company van
- 25 days holiday, rising to 28 days with long service
- Workplace pension enrolment
Location
Gloucestershire (Cheltenham HQ) with frequent field-based work (UK-wide, as required)
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Field Service Engineer in Cheltenham employer: Gi Group (UK)
Gi Group is an excellent employer for Van Drivers in Coalville, offering a supportive work culture that prioritises employee satisfaction and growth. With competitive pay rates and a commitment to health and safety, employees benefit from a structured environment that encourages professional development and exceptional customer service. Join us to be part of a team that values reliability and motivation while delivering essential products to our community.
