Weekend Account Coordinator
We are looking for an organised, proactive on-site Weekend Account Co‑ordinator to support Account Manager and wider team in delivering first-class service to our clients. This role will be based supporting 2 of our clients for weekend cover. It is based on‑site with one of our clients in Birmingham and check in phone cover for our other client based in Coventry. You will handle day‑to‑day account administration, co‑ordinate all aspects of the temporary workforce, maintain accurate records and act as a key contact for both workers and the client to ensure smooth and compliant operations.
Pay rate £15.00 per hour
Contract Ongoing role
Working hours Saturday/Sunday 6am & 6pm check in by phone for our Coventry client and working on site at our other location in Birmingham from 9.30am - 6.30pm (24 hours total)
Key responsibilities
- Oversee temporary workforce processes, including onboarding, inductions, starters and leavers, absence recording and return‑to‑work procedures.
- Prepare and submit accurate payroll information within set deadlines, working with payroll and HR to resolve any issues.
- Allocate labour in line with client demand and skill requirements, track attendance and performance against KPIs, and produce daily reports.
- Handle queries from workers and clients on pay, holidays, attendance and contract matters, escalating more complex issues to the Account Manager.
- Complete and record right‑to‑work and other compliance checks before workers are placed on rosters or processed for payroll.
- Support continuous improvement of account processes, record‑keeping and the overall candidate experience.
- Must be comfortable with working independently and managing the office alone.
Essential skills & experience
- Strong administrative skills with excellent attention to detail and accuracy.
- A proven customer‑focused approach and the ability to build strong relationships with stakeholders at all levels.
- Effective organisational and time‑management skills, with the ability to prioritise and work under pressure to meet tight deadlines.
- Clear and professional verbal and written communication skills.
- Previous experience in recruitment, temporary workforce management or on‑site account coordination is highly desirable.
What we offer
- Structured training and clear development opportunities.
- A supportive, values‑led working environment with modern systems and tools.
Weekend Account Coordinator in Birmingham employer: Gi Group (UK)
Gi Group (UK) offers an exciting opportunity for a Games-Time Website & App Content Specialist in Glasgow, where you can play a vital role in delivering digital content for the Commonwealth Games. With a dynamic work culture that values teamwork and creativity, employees benefit from hands-on experience in a high-pressure environment, fostering personal and professional growth. Join us to be part of a world-class sporting event and make a meaningful impact in the digital landscape.
